Hello list, I would like to use RT as a method to email research participants . I would need to have RT pull in some information about research participants.
Does anyone have a good tutorial for having RT use the email address in a query to pull in and display information in a block like basics. I would think that when a ticket was display, a sql query could fire off and display a block with the data returned. Has anyone done anything like this? I have experience with perl, I think I could code it if someone could tell me where to start or give me an example. Thank you, Michael ********************************************************** Electronic Mail is not secure, may not be read every day, and should not be used for urgent or sensitive issues. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
