Dear fellow RT users, Speaking of CCs, Reply-To-All, and the unavoidable troubles they cause ;) I am still looking for a way to reference a message's CC: header within templates. How can this be done?
For the time being I created a wrapping mail alias which adds the text "[This message was additionally CC'ed to: $MATCH]" (by means of procmail) in front of a message's body in case a CC header was found. But, of course, this is a really dirty solution which might even break some messages :( The problem is of course that the CC header does not show up in outgoing messages. But I could live with this if I could reference the CCs in templates. Any help is much welcome. -- -- Andreas _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com