[rt-users] New appearence of "create a new ticket"

2008-01-15 Thread Marie-Noelle Dauphin
HEllo
We would like not to have "status entry list" when select  "create a new ticket"


But we would like to have the value "new" as default when we push "create" 
button.

how could we do that ? with a callback ?
thanks for your response
MArie-Noelle
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[rt-users] New appearence of "create a new ticket"

2008-01-15 Thread Marie-Noelle Dauphin

HEllo
We would like not to have "status entry list" when select  "create a new ticket"
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http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com