[rt-users] No confirmation for a new ticket

2006-06-09 Thread Uli Stärk
How can I create a rule that does not send any status-change-emails for a 
special incoming e-mail address?
Eg:
[EMAIL PROTECTED] - no notice of receipt and no ticket-close-email
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Re: [rt-users] No confirmation for a new ticket

2006-06-09 Thread Jesse Vincent
the clever hack is to create a user who has that email address as a username 
and no email address
Best,
Jesse
-- 
This message was sent from my Treo. Please accept my apologies for its brevity 
and for any typos. 
-Original Message-
From: =?iso-8859-1?Q?Uli_St=E4rk?= [EMAIL PROTECTED]
Date: Friday, Jun 9, 2006 5:49 am
Subject: [rt-users] No confirmation for a new ticket

How can I create a rule that does not send any status-change-emails for a 
special incoming e-mail address?
Eg:
[EMAIL PROTECTED] - no notice of receipt and no ticket-close-email
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Commercial support: [EMAIL PROTECTED]


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