Re: [rt-users] Permission problem when setting Depends On for ticket you do not have access to.
On Fri, Jul 11, 2008 at 02:01, Ruslan Zakirov <[EMAIL PROTECTED]> wrote: > Ok, Linking was strict and required ModifyTicket right on both sides > until RT 3.x.y. I don't remember X and Y, but anyway in 3.6.7 people > have StrictLinkACL option in the config. May be it's already in 3.6.3, > but I do recall that there were fixes for this functionality since > it's been introduced in RT. OK, I will check and report back. Thanks :) Richard ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Permission problem when setting Depends On for ticket you do not have access to.
Ok, Linking was strict and required ModifyTicket right on both sides until RT 3.x.y. I don't remember X and Y, but anyway in 3.6.7 people have StrictLinkACL option in the config. May be it's already in 3.6.3, but I do recall that there were fixes for this functionality since it's been introduced in RT. On Sat, Jul 5, 2008 at 3:53 PM, Richard Hartmann <[EMAIL PROTECTED]> wrote: > Hi all, > > I have the following situtation: > > User Alice has access to queue Foo, but not queue Bar. Alice files ticket > #1337 in queue Bar. As she is the requestor, she may see that one ticket > from Bar. > Yet, Alice will not be able to make ticket #4711, which is in Foo, depend > on #1337. > > This is the current state in our RT. We would, of course, want Alice be > able to define these dependencies. This particular instance of RT is > version 3.6.3. > > > Thanks for all help, > Richard > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Permission problem when setting Depends On for ticket you do not have access to.
Richard, I missed your question. What is it you want to be able to do? Kenn LBNL On 7/5/2008 4:53 AM, Richard Hartmann wrote: > Hi all, > > I have the following situtation: > > User Alice has access to queue Foo, but not queue Bar. Alice files ticket > #1337 in queue Bar. As she is the requestor, she may see that one ticket > from Bar. > Yet, Alice will not be able to make ticket #4711, which is in Foo, depend > on #1337. > > This is the current state in our RT. We would, of course, want Alice be > able to define these dependencies. This particular instance of RT is > version 3.6.3. > > > Thanks for all help, > Richard > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Permission problem when setting Depends On for ticket you do not have access to.
Hi all, I have the following situtation: User Alice has access to queue Foo, but not queue Bar. Alice files ticket #1337 in queue Bar. As she is the requestor, she may see that one ticket from Bar. Yet, Alice will not be able to make ticket #4711, which is in Foo, depend on #1337. This is the current state in our RT. We would, of course, want Alice be able to define these dependencies. This particular instance of RT is version 3.6.3. Thanks for all help, Richard ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
