[rt-users] Possible "My Tickets" bug
rt-3.6.0pre1 SearchBuilder-1.43 The default saved search for "My Tickets" is defined as: Owner = '__CurrentUser__' OR AdminCc.Name LIKE '__CurrentUser__' however '__CurrentUser__' is converted to the UserID number which is resolved for Owner but not for AdminCC.Name (even if "LIKE" is changed to "="). Taan ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
re: [rt-users] Possible "My Tickets" bug
Not a bug. The "My Tickets" search was not the default that shipped with RT. And to fix the search on AdminCC I needed to include: AdminCC.ID = '__CurrentUser__' in the search. >The default saved search for "My Tickets" is defined as: > >Owner = '__CurrentUser__' OR AdminCc.Name LIKE '__CurrentUser__' > >however '__CurrentUser__' is converted to the UserID number which is >resolved for Owner but not for AdminCC.Name (even if "LIKE" is changed >to "="). ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] Possible "My Tickets" bug
I think correct one is: Owner = '__CurrentUser__' OR AdminCc.id = '__CurrentUser__' PS: I don't see AdminCc part in the repository. On 5/9/06, taan <[EMAIL PROTECTED]> wrote: rt-3.6.0pre1 SearchBuilder-1.43 The default saved search for "My Tickets" is defined as: Owner = '__CurrentUser__' OR AdminCc.Name LIKE '__CurrentUser__' however '__CurrentUser__' is converted to the UserID number which is resolved for Owner but not for AdminCC.Name (even if "LIKE" is changed to "="). Taan ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
