Re: [rt-users] Prioritizing Scrips
Hi, Thanks for the replies. The advise and suggestions worked. Now I'm having problems calling a Java jar from my scrip in RT. I've tried using the system and open functions, but have had no luck. Does anyone know of a way to call the Java jar from RT? Thanks, Greg Curiel -- View this message in context: http://old.nabble.com/Prioritizing-Scrips-tp29219689p29239189.html Sent from the Request Tracker - User mailing list archive at Nabble.com. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Prioritizing Scrips
Thanks for the replies. The advise and suggestions worked. Now I'm having problems calling a Java jar from my scrip in RT. I've tried using the system and open functions, but have had no luck. Does anyone know of a way to call the Java jar from RT? Seems like a really bad idea to me, but if you want to go down that road I'd look into Inline::Java -- Cambridge Energy Alliance: Save money. Save the planet. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Prioritizing Scrips
Greg, Hopefully, you remembered to enable TransactionBatch and set your stage to that. Kenn LBNL On Tue, Jul 20, 2010 at 2:12 PM, Greg Curiel gcur...@purdue.edu wrote: Hello, Does anyone know of a way to prioritize which scrips get run first? I'm having a problem with a scrip that relies on another scrip which sets a custom field value. We'll call the scrips scrip A and scrip B. Scrip B relies on scrip A, but scrip B is getting processed first so the data it needs from scrip A does not exist yet. So I was wondering if there was a way to prioritize the scrips or perhaps someone knows a different work around? Thanks in advance, Greg Curiel -- View this message in context: http://old.nabble.com/Prioritizing-Scrips-tp29219689p29219689.html Sent from the Request Tracker - User mailing list archive at Nabble.com. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Prioritizing Scrips
Hello, Does anyone know of a way to prioritize which scrips get run first? I'm having a problem with a scrip that relies on another scrip which sets a custom field value. We'll call the scrips scrip A and scrip B. Scrip B relies on scrip A, but scrip B is getting processed first so the data it needs from scrip A does not exist yet. So I was wondering if there was a way to prioritize the scrips or perhaps someone knows a different work around? Thanks in advance, Greg Curiel -- View this message in context: http://old.nabble.com/Prioritizing-Scrips-tp29219689p29219689.html Sent from the Request Tracker - User mailing list archive at Nabble.com. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Prioritizing Scrips
Dne 20.7.2010 23:12, Greg Curiel napsal(a): Hello, Does anyone know of a way to prioritize which scrips get run first? I'm having a problem with a scrip that relies on another scrip which sets a custom field value. We'll call the scrips scrip A and scrip B. Scrip B relies on scrip A, but scrip B is getting processed first so the data it needs from scrip A does not exist yet. So I was wondering if there was a way to prioritize the scrips or perhaps someone knows a different work around? Thanks in advance, Greg Curiel Hi Greg, scrips should be execued in alphabetical order (at least in version 3.6 I think). For example scrips in our RT instance have four digit prefix to specify execution order. Martin -- Mgr. Martin Drasar dra...@ics.muni.cz CSIRT-MU, Network Security Department http://www.muni.cz/csirt Institute of Computer Science, Masaryk University, Brno, Czech Republic PGP Key ID: 0x944BC925 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
