I think you should also set the permissions at the queue level accordingly.
Alberto Scotto [Blue] Via Cardinal Massaia, 83 10147 - Torino - ITALY phone: +39 011 29100 al.sco...@reply.it www.reply.it ________________________________ Da: rt-users-boun...@lists.bestpractical.com [rt-users-boun...@lists.bestpractical.com] per conto di Aaron Zuercher [aaron.techge...@gmail.com] Inviato: mercoledì 8 agosto 2012 16.56 A: RT Users Oggetto: [rt-users] queue disabled but still getting tickets I have disabled one of my queues to prevent new ticket submission but new tickets are still showing up. How to I stop this? I don't want to remove the queue because I want to reopen it in a month. I disabled it by going to TOOLS > CONFIG > QUEUES and unchecking enabled box. Thanks, Aaron ________________________________ -- The information transmitted is intended for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.
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