Hey, I'm looking at integrating RT with the OpenStack Horizon Dashboard for at least ticket creation, ideally listing tickets and showing ticket details for our customers.
The RESTful API appears to require logging in with credenials for the RT user. Is it possible to masquerade as another user? Given passwords are stored encrypted, I can't use the users passsword to login. I might be able to cook up a RT::Authen::ExternalAuth plugin to use the existing OpenStack tokens to allow SSO, I haven't look into that yet. Any assistance would be appreciated. -- Andrew Ruthven, Wellington, New Zealand and...@etc.gen.nz | linux.conf.au 2015 New Zealand's only Cloud: | BeAwesome in Auckland, NZ https://catalyst.net.nz/cloud | http://lca2015.linux.org.au