Re: [rt-users] RT 4.4 QueueList

[Matt Zagrabelny]

On Wed, Aug 17, 2016 at 1:33 PM, Max McGrath  wrote:

> Figured this one out as well.  I had to go into RT_SiteConfig.pm and
> update the values in my $HomepageComponents.
>

Nice.

Looking forward to getting to 4.4 ourselves...

-m
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Los Angeles - September 12-14, 2016

Re: [rt-users] RT 4.4 QueueList

[Max McGrath]

Figured this one out as well.  I had to go into RT_SiteConfig.pm and update
the values in my $HomepageComponents.

Max

--
Max McGrath  
Network Administrator
Carthage College
262-552-5512
mmcgr...@carthage.edu

On Mon, Aug 15, 2016 at 8:52 AM, Max McGrath  wrote:

> Thanks Matt -
>
> The options I have when I edit my homepage is what I called the menu.
> QueueList is not an option there for me:
>
> [image: Inline image 1]
>
> Max
>
> --
> Max McGrath  
> Network Administrator
> Carthage College
> 262-552-5512
> mmcgr...@carthage.edu
>
> On Mon, Aug 15, 2016 at 8:46 AM, Matt Zagrabelny 
> wrote:
>
>>
>>
>> On Sun, Aug 14, 2016 at 6:29 PM, Max McGrath 
>> wrote:
>>
>>> Just upgraded to 4.4 and am seeing the following in my rt.log:
>>>
>>> The Mason component /opt/rt4/share/html/Elements/Quicksearch is
>>> deprecated, and will be removed in RT 4.6.  You should use QueueList
>>> instead.
>>>
>>> What do I need to do in order to start using QueueList.  I still see the
>>> Quicksearch option in my RT at a Glance menu -- but I *do not* see the
>>> QueueList option on that menu.
>>>
>>
>> What do you mean by menu?
>>
>>
>>> Do need to be doing something else in order to use QueueList?
>>>
>>
>> Try editing your Homepage and see if you can:
>>
>> 1. Remove the Quicksearch
>>
>> 2. Add the QueueList
>>
>> -m
>>
>
>
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Los Angeles - September 12-14, 2016

Re: [rt-users] RT 4.4 QueueList

[Max McGrath]

Thanks Matt -

The options I have when I edit my homepage is what I called the menu.
QueueList is not an option there for me:

[image: Inline image 1]

Max

--
Max McGrath  
Network Administrator
Carthage College
262-552-5512
mmcgr...@carthage.edu

On Mon, Aug 15, 2016 at 8:46 AM, Matt Zagrabelny  wrote:

>
>
> On Sun, Aug 14, 2016 at 6:29 PM, Max McGrath 
> wrote:
>
>> Just upgraded to 4.4 and am seeing the following in my rt.log:
>>
>> The Mason component /opt/rt4/share/html/Elements/Quicksearch is
>> deprecated, and will be removed in RT 4.6.  You should use QueueList
>> instead.
>>
>> What do I need to do in order to start using QueueList.  I still see the
>> Quicksearch option in my RT at a Glance menu -- but I *do not* see the
>> QueueList option on that menu.
>>
>
> What do you mean by menu?
>
>
>> Do need to be doing something else in order to use QueueList?
>>
>
> Try editing your Homepage and see if you can:
>
> 1. Remove the Quicksearch
>
> 2. Add the QueueList
>
> -m
>
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016

Re: [rt-users] RT 4.4 QueueList

[Matt Zagrabelny]

On Sun, Aug 14, 2016 at 6:29 PM, Max McGrath  wrote:

> Just upgraded to 4.4 and am seeing the following in my rt.log:
>
> The Mason component /opt/rt4/share/html/Elements/Quicksearch is
> deprecated, and will be removed in RT 4.6.  You should use QueueList
> instead.
>
> What do I need to do in order to start using QueueList.  I still see the
> Quicksearch option in my RT at a Glance menu -- but I *do not* see the
> QueueList option on that menu.
>

What do you mean by menu?


> Do need to be doing something else in order to use QueueList?
>

Try editing your Homepage and see if you can:

1. Remove the Quicksearch

2. Add the QueueList

-m
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016

[rt-users] RT 4.4 QueueList

[Max McGrath]

Just upgraded to 4.4 and am seeing the following in my rt.log:

The Mason component /opt/rt4/share/html/Elements/Quicksearch is deprecated,
and will be removed in RT 4.6.  You should use QueueList instead.

What do I need to do in order to start using QueueList.  I still see the
Quicksearch option in my RT at a Glance menu -- but I *do not* see the
QueueList option on that menu.

Do need to be doing something else in order to use QueueList?

Max
--
Max McGrath  
Network Administrator
Carthage College
262-552-5512
mmcgr...@carthage.edu
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016