Re: [rt-users] RT mobile interface
Yes, it works if I add the / On 11/10/10 12:10 AM, Jesse Vincent wrote: On Tue 9.Nov'10 at 15:50:14 -0600, John Arends wrote: Ok, I figured out some more specifics: I pointed my browser (FireFox) at https://rt-system.edu/rt/m and it forwarded to https://rt-system.edu/rt/m/index.html I noticed the link at the bottom is for https://rt-system.edu/rt/m?NotMobile=1 and it doesn't work. If you try https://rt-system.edu/rt/m/?NotMobile=1 does it work?
Re: [rt-users] RT mobile interface
On Tue 9.Nov'10 at 15:50:14 -0600, John Arends wrote: > Ok, I figured out some more specifics: > > I pointed my browser (FireFox) at https://rt-system.edu/rt/m and it > forwarded to https://rt-system.edu/rt/m/index.html > > I noticed the link at the bottom is for > https://rt-system.edu/rt/m?NotMobile=1 and it doesn't work. If you try https://rt-system.edu/rt/m/?NotMobile=1 does it work?
Re: [rt-users] RT mobile interface
Ok, I figured out some more specifics: I pointed my browser (FireFox) at https://rt-system.edu/rt/m and it forwarded to https://rt-system.edu/rt/m/index.html I noticed the link at the bottom is for https://rt-system.edu/rt/m?NotMobile=1 and it doesn't work. If I manually type in https://rt-system.edu/rt/m/index.html?NotMobile=1 on the address bar it works. On 11/9/10 6:28 AM, Jesse Vincent wrote: I've had a colleague attempt to replicate this with the current CPAN version and he can't. Can you give me the exact steps from "open up the browser" that demonstrate the issue? On Mon, Nov 01, 2010 at 03:22:34PM -0500, John Arends wrote: On 11/1/10 10:45 AM, Jesse Vincent wrote: On Mon, Nov 01, 2010 at 10:29:13AM -0500, John Arends wrote: I installed the mobile plugin, and it seems to work pretty well for the most part. I noticed in our case the link to return to the normal interface doesn't work. Clicking it does nothing. Any ideas? If you try from a desktop browser does it work? I tried on a desktop and hit the /m/ link and tried clicking on the "not using a mobile browser?" link and it doesn't do anything. The logout doesn't seem to do anything either, but I was guessing that was due to how we authenticated users (through the web server rather than through RT). Also I noticed there is no queue view. Is this something that would have been challenging to add? Not particularly, no. This might be something cool to add in the next version. I still don't own a smart phone of any type, but I'm looking at supporting this for those who do. -- John Arends jare...@illinois.edu Network Analyst College of ACES ITCS University of Illinois at Urbana-Champaign
Re: [rt-users] RT mobile interface
I've had a colleague attempt to replicate this with the current CPAN version and he can't. Can you give me the exact steps from "open up the browser" that demonstrate the issue? On Mon, Nov 01, 2010 at 03:22:34PM -0500, John Arends wrote: > On 11/1/10 10:45 AM, Jesse Vincent wrote: > > > > > >On Mon, Nov 01, 2010 at 10:29:13AM -0500, John Arends wrote: > >>I installed the mobile plugin, and it seems to work pretty well for > >>the most part. I noticed in our case the link to return to the > >>normal interface doesn't work. Clicking it does nothing. Any ideas? > >If you try from a desktop browser does it work? > > I tried on a desktop and hit the /m/ link and tried clicking on the > "not using a mobile browser?" link and it doesn't do anything. > > The logout doesn't seem to do anything either, but I was guessing > that was due to how we authenticated users (through the web server > rather than through RT). > >>Also I noticed there is no queue view. Is this something that would > >>have been challenging to add? > >Not particularly, no. > This might be something cool to add in the next version. I still > don't own a smart phone of any type, but I'm looking at supporting > this for those who do. > > > --
Re: [rt-users] RT mobile interface
On 11/1/10 10:45 AM, Jesse Vincent wrote: On Mon, Nov 01, 2010 at 10:29:13AM -0500, John Arends wrote: I installed the mobile plugin, and it seems to work pretty well for the most part. I noticed in our case the link to return to the normal interface doesn't work. Clicking it does nothing. Any ideas? If you try from a desktop browser does it work? I tried on a desktop and hit the /m/ link and tried clicking on the "not using a mobile browser?" link and it doesn't do anything. The logout doesn't seem to do anything either, but I was guessing that was due to how we authenticated users (through the web server rather than through RT). Also I noticed there is no queue view. Is this something that would have been challenging to add? Not particularly, no. This might be something cool to add in the next version. I still don't own a smart phone of any type, but I'm looking at supporting this for those who do.
Re: [rt-users] RT mobile interface
On 11/01/2010 11:45 AM, Jesse Vincent wrote: > > > > On Mon, Nov 01, 2010 at 10:29:13AM -0500, John Arends wrote: >> I installed the mobile plugin, and it seems to work pretty well for >> the most part. I noticed in our case the link to return to the >> normal interface doesn't work. Clicking it does nothing. Any ideas? > > If you try from a desktop browser does it work? We're seeing the same thing. When I do it from the desktop and fake up the UserAgent it works if I'm not logged in. If I'm logged it I get the same page back. Very strange, but I'm not finding any records in the apache log files - time to poke about. Jeff
Re: [rt-users] RT mobile interface
On Mon, Nov 01, 2010 at 10:29:13AM -0500, John Arends wrote: > I installed the mobile plugin, and it seems to work pretty well for > the most part. I noticed in our case the link to return to the > normal interface doesn't work. Clicking it does nothing. Any ideas? If you try from a desktop browser does it work? > > Also I noticed there is no queue view. Is this something that would > have been challenging to add? Not particularly, no. > > --
[rt-users] RT mobile interface
I installed the mobile plugin, and it seems to work pretty well for the most part. I noticed in our case the link to return to the normal interface doesn't work. Clicking it does nothing. Any ideas? Also I noticed there is no queue view. Is this something that would have been challenging to add?
