Re: [rt-users] RT plugin

2010-10-21 Thread Robert Grasso 
Hi,

You may have a look to

http://wiki.bestpractical.com/view/Customizing

in order to customize RT cleanly.

You will find much valuable informations in this Wiki.

the mailing-list archive is pretty interesting too :

http://www.gossamer-threads.com/lists/rt/users/

Regards

---
Robert GRASSO – System engineer

CEDRAT S.A.
15 Chemin de Malacher - Inovallée - 38246 MEYLAN cedex - FRANCE 
Phone: +33 (0)4 76 90 50 45 - Fax: +33 (0)4 56 38 08 30
mailto:robert.gra...@cedrat.com - http://www.cedrat.com  

 -Message d'origine-
 De : rt-users-boun...@lists.bestpractical.com 
 [mailto:rt-users-boun...@lists.bestpractical.com] De la part 
 de Vitaly Tskhovrebov
 Envoyé : 20 octobre 2010 09:58
 À : rt-users@lists.bestpractical.com
 Objet : [rt-users] RT plugin
 
 Hi.
 
  
 
 I’ve created additional functionality to the web interface, 
 but to implement it, I have to add one Javascript file to 
 Ticket.html and register one function to execute onload(). 
 I’ve did it manually, but it seems to be an ugly hack.
 
  
 
 How do I create an installable plugin to handle situation correctly?
 
  
 
 Thanks, Vitaly.

[rt-users] RT plugin

2010-10-20 Thread Vitaly Tskhovrebov 
Hi.

I've created additional functionality to the web interface, but to implement 
it, I have to add one Javascript file to Ticket.html and register one function 
to execute onload(). I've did it manually, but it seems to be an ugly hack.

How do I create an installable plugin to handle situation correctly?

Thanks, Vitaly.

Re: [rt-users] RT plugin

2010-10-20 Thread Mathieu Longtin 
Looking at RTx-EmailCompletion, they include extra Javascript with a
callback file:

local/plugins/RTx-EmailCompletion/html/Callbacks/RTx-EmailCompletion/Elements/Header/Head

That gets included in all headers.

--
Mathieu Longtin
1-514-803-8977


On Wed, Oct 20, 2010 at 3:57 AM, Vitaly Tskhovrebov 
vitaly.tskhovre...@exigenservices.com wrote:

 Hi.



 I’ve created additional functionality to the web interface, but to
 implement it, I have to add one Javascript file to Ticket.html and register
 one function to execute onload(). I’ve did it manually, but it seems to be
 an ugly hack.



 How do I create an installable plugin to handle situation correctly?



 Thanks, Vitaly.