Re: [rt-users] Request Tracker 4.0.1 and Asset Tracker Extension
I'd like to throw my hat into the ring of helping test this new version - it's not mission critical for us, but it would be nice to have it working again! --- Jonah Hirsch On Wed, Aug 17, 2011 at 2:38 PM, Todd Chapman wrote: > Jim, > > I haven't had a chance to commit the updates. If you want I can send > you a tar file with the updated files and in return you can help > pinpoint any problems. > > Agree? > > -Todd > > On Wed, Aug 17, 2011 at 5:36 PM, Jim Lesinski > wrote: > > Does anyone know if Asset Tracker will work with Request Tracker 4? I > tried > > the install and it seemed to run correctly, but it doesn't look like > > anything has been added to RequestTracker. I verified that the > installation > > added to the plugins directory and added the db tables. I do have > > RTx::AssetTracker added to my config file and I have restarted the web > > server. > > Appreciate the help - Jim > > > > RT Training Sessions (http://bestpractical.com/services/training.html) > > * Chicago, IL, USA — September 26 & 27, 2011 > > * San Francisco, CA, USA — October 18 & 19, 2011 > > * Washington DC, USA — October 31 & November 1, 2011 > > * Melbourne VIC, Australia — November 28 & 29, 2011 > > * Barcelona, Spain — November 28 & 29, 2011 > > > > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA September 26 & 27, 2011 > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
Re: [rt-users] Request Tracker 4.0.1 and Asset Tracker Extension
Todd, I would be willing to review updates and provide feedback. I have been holding off our upgrade to RT4 until AT was updated. Thanks, Dustin RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
Re: [rt-users] Request Tracker 4.0.1 and Asset Tracker Extension
Todd, I'd also be willing to review the updates. The only reason we haven't moved to RT4 is our need for AT. My team would love to help out on this. Ryan - Original Message - From: "Todd Chapman" To: "Jim Lesinski" Cc: rt-users@lists.bestpractical.com Sent: Wednesday, August 17, 2011 5:38:14 PM Subject: Re: [rt-users] Request Tracker 4.0.1 and Asset Tracker Extension Jim, I haven't had a chance to commit the updates. If you want I can send you a tar file with the updated files and in return you can help pinpoint any problems. Agree? -Todd On Wed, Aug 17, 2011 at 5:36 PM, Jim Lesinski wrote: > Does anyone know if Asset Tracker will work with Request Tracker 4? I tried > the install and it seemed to run correctly, but it doesn't look like > anything has been added to RequestTracker. I verified that the installation > added to the plugins directory and added the db tables. I do have > RTx::AssetTracker added to my config file and I have restarted the web > server. > Appreciate the help - Jim > > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA — September 26 & 27, 2011 > * San Francisco, CA, USA — October 18 & 19, 2011 > * Washington DC, USA — October 31 & November 1, 2011 > * Melbourne VIC, Australia — November 28 & 29, 2011 > * Barcelona, Spain — November 28 & 29, 2011 > RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011 RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
Re: [rt-users] Request Tracker 4.0.1 and Asset Tracker Extension
Hi Todd, That would be perfect. We're looking at implementing RT right now so I can't say we'd be the best test case, but I'll certainly provide feedback where ever I can. Thanks so much! Jim On Wed, Aug 17, 2011 at 5:38 PM, Todd Chapman wrote: > Jim, > > I haven't had a chance to commit the updates. If you want I can send > you a tar file with the updated files and in return you can help > pinpoint any problems. > > Agree? > > -Todd > > On Wed, Aug 17, 2011 at 5:36 PM, Jim Lesinski > wrote: > > Does anyone know if Asset Tracker will work with Request Tracker 4? I > tried > > the install and it seemed to run correctly, but it doesn't look like > > anything has been added to RequestTracker. I verified that the > installation > > added to the plugins directory and added the db tables. I do have > > RTx::AssetTracker added to my config file and I have restarted the web > > server. > > Appreciate the help - Jim > > > > RT Training Sessions (http://bestpractical.com/services/training.html) > > * Chicago, IL, USA — September 26 & 27, 2011 > > * San Francisco, CA, USA — October 18 & 19, 2011 > > * Washington DC, USA — October 31 & November 1, 2011 > > * Melbourne VIC, Australia — November 28 & 29, 2011 > > * Barcelona, Spain — November 28 & 29, 2011 > > > RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
Re: [rt-users] Request Tracker 4.0.1 and Asset Tracker Extension
Jim, I haven't had a chance to commit the updates. If you want I can send you a tar file with the updated files and in return you can help pinpoint any problems. Agree? -Todd On Wed, Aug 17, 2011 at 5:36 PM, Jim Lesinski wrote: > Does anyone know if Asset Tracker will work with Request Tracker 4? I tried > the install and it seemed to run correctly, but it doesn't look like > anything has been added to RequestTracker. I verified that the installation > added to the plugins directory and added the db tables. I do have > RTx::AssetTracker added to my config file and I have restarted the web > server. > Appreciate the help - Jim > > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA — September 26 & 27, 2011 > * San Francisco, CA, USA — October 18 & 19, 2011 > * Washington DC, USA — October 31 & November 1, 2011 > * Melbourne VIC, Australia — November 28 & 29, 2011 > * Barcelona, Spain — November 28 & 29, 2011 > RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
[rt-users] Request Tracker 4.0.1 and Asset Tracker Extension
Does anyone know if Asset Tracker will work with Request Tracker 4? I tried the install and it seemed to run correctly, but it doesn't look like anything has been added to RequestTracker. I verified that the installation added to the plugins directory and added the db tables. I do have RTx::AssetTracker added to my config file and I have restarted the web server. Appreciate the help - Jim RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
