Hello list!! I have installed RT 3.6.1 with Postgres8.1.
I'm needing to clean the ticket database for a fresh start on a new working season, but I need to keep the users, queues, custom-fields, etc. What I'm planning to do is: - Clean the tables: tickets, attachments, transactions, objectcustomfieldvalues and links; - Set the Current Value to 1 for each one the sequences of the above tables. Is this procedure ok? Is there anything else I must do (or must not) ? Mario _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
