[rt-users] Saving advanced searches

2011-03-09 Thread Yan Seiner
I'm trying to build an advanced search that I can save as a global search.

I'm running 3.8.9.

As admin, I click on Edit Search, load a previously saved search, click on
Advanced, make my modifications, click Apply.

When I click on Edit Search, RT doesn't take me to the edit screen, but
instead remains in the Advanced screen.  I can go to Show Results, Bulk
Update, New Search - but not Edit Search, so I cannot save my
modifications.  I'm convined this used to work.

Is this a known bug, or am I just missing something?


-- 
If you have eight hours to chop down a tree
spend six sharpening your axe.
--Abraham Lincoln



Re: [rt-users] Saving advanced searches

2011-03-09 Thread Yan Seiner
Never mind

Turns out that it was probably a typo in the advanced query.  Sure is
confusing - would be nice if RT said something about that.

On Wed, March 9, 2011 3:42 pm, Yan Seiner wrote:
> I'm trying to build an advanced search that I can save as a global
> search..
>
> I'm running 3.8.9.
>
> As admin, I click on Edit Search, load a previously saved search, click on
> Advanced, make my modifications, click Apply.
>
> When I click on Edit Search, RT doesn't take me to the edit screen, but
> instead remains in the Advanced screen.  I can go to Show Results, Bulk
> Update, New Search - but not Edit Search, so I cannot save my
> modifications.  I'm convined this used to work.
>
> Is this a known bug, or am I just missing something?
>
>
> --
> If you have eight hours to chop down a tree
> spend six sharpening your axe.
> --Abraham Lincoln
>
>
> !DSPAM:4d781075231856171720384!
>
>


-- 
If you have eight hours to chop down a tree
spend six sharpening your axe.
--Abraham Lincoln



Re: [rt-users] Saving advanced searches

2011-03-10 Thread Kevin Falcone
On Wed, Mar 09, 2011 at 03:55:58PM -0800, Yan Seiner wrote:
> Turns out that it was probably a typo in the advanced query.  Sure is
> confusing - would be nice if RT said something about that.

I think one of us made that more obvious for rt4 because they were
bitten by the same bug

-kevin

> On Wed, March 9, 2011 3:42 pm, Yan Seiner wrote:
> > I'm trying to build an advanced search that I can save as a global
> > search..
> >
> > I'm running 3.8.9.
> >
> > As admin, I click on Edit Search, load a previously saved search, click on
> > Advanced, make my modifications, click Apply.
> >
> > When I click on Edit Search, RT doesn't take me to the edit screen, but
> > instead remains in the Advanced screen.  I can go to Show Results, Bulk
> > Update, New Search - but not Edit Search, so I cannot save my
> > modifications.  I'm convined this used to work.
> >
> > Is this a known bug, or am I just missing something?


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