Re: [rt-users] Shredder question
Hello Ken, Delete them as there is no record to reference anymore after shredding a ticket. On Tue, Sep 22, 2009 at 8:08 PM, Ken Crocker kfcroc...@lbl.gov wrote: To list, I haven't used Shredder before so I have a question: when it removes a deleted ticket, will it also remove the OBJECTCUSTOMFIELDVALUES records as well or just disable them? Kenn LBNL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Shredder question
Ruslan, Thanks. That's what I would have thought. Makes sense. Kenn LBNL On 9/23/2009 1:10 AM, Ruslan Zakirov wrote: Hello Ken, Delete them as there is no record to reference anymore after shredding a ticket. On Tue, Sep 22, 2009 at 8:08 PM, Ken Crocker kfcroc...@lbl.gov wrote: To list, I haven't used Shredder before so I have a question: when it removes a deleted ticket, will it also remove the OBJECTCUSTOMFIELDVALUES records as well or just disable them? Kenn LBNL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Shredder question
To list, I haven't used Shredder before so I have a question: when it removes a deleted ticket, will it also remove the OBJECTCUSTOMFIELDVALUES records as well or just disable them? Kenn LBNL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Shredder question
To list, I haven't used Shredder before so I have a question: when it removes a deleted ticket, will it also remove the OBJECTCUSTOMFIELDVALUES records as well? Kenn LBNL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
