[rt-users] Temporary files issue

2008-12-01 Thread Agnislav Onufrijchuk
Dear Jesse,

Thank you for your quick response.

You wrote:
> 
> This is but one of many fairly important bugfixes. Rather than further
> customizing your RT 3.4 instance, I'd strongly consider putting that
> effort toward coming up to 3.8.
> 
We have some reasons to postpone upgrading to 3.8-latest. Can you advice 
something in our current situations?

We made a workaround - set "UNLINK => 0" and cleanup procedure is 
running by cron. It seems it's workable.

-- 
Agnislav Onufrijchuk
PortaOne, Inc., RT Developer
Tel: +1-866-SIP VOIP (+1 866 747 8647) ext. 7670

   Meet us at Internet Telephony East
   February 2-4, 2009 - Booth 826
   Miami Beach Convention Center
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Re: [rt-users] Temporary files issue

2008-12-01 Thread Jesse Vincent



On Mon  1.Dec'08 at 15:10:36 +0200, Agnislav Onufrijchuk wrote:
> Hi all.
> 
> I have RT 3.4.4 with number of custom modifications. Now we have the 
> following issue:
> 
> When:
> 
> 1. I attach a number of files
>or
> 2. I attach one file, click "Add more files" and then I write text
> 
> one or several temporary file(s) are being deleted by File::Temp->cleanup.
> 
> Where can be the root of such incorrect behavior?
> 
> We're thinking about rewriting Interface::Web->MakeMIMEEntity method 
> with the newest (from 3.8 branch) to use memory instead of tempfiles. 
> Can you advice, is it a good idea or not?


This is but one of many fairly important bugfixes. Rather than further
customizing your RT 3.4 instance, I'd strongly consider putting that
effort toward coming up to 3.8.

-j

> 
> 
> 
> WBR,
> -- 
> Agnislav Onufrijchuk
> PortaOne, Inc., RT Developer
> Tel: +1-866-SIP VOIP (+1 866 747 8647) ext. 7670
> 
>Meet us at Internet Telephony East
>February 2-4, 2009 - Booth 826
>Miami Beach Convention Center
> ___
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: [EMAIL PROTECTED]
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
> 

-- 


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[rt-users] Temporary files issue

2008-12-01 Thread Agnislav Onufrijchuk
Hi all.

I have RT 3.4.4 with number of custom modifications. Now we have the 
following issue:

When:

1. I attach a number of files
   or
2. I attach one file, click "Add more files" and then I write text

one or several temporary file(s) are being deleted by File::Temp->cleanup.

Where can be the root of such incorrect behavior?

We're thinking about rewriting Interface::Web->MakeMIMEEntity method 
with the newest (from 3.8 branch) to use memory instead of tempfiles. 
Can you advice, is it a good idea or not?



WBR,
-- 
Agnislav Onufrijchuk
PortaOne, Inc., RT Developer
Tel: +1-866-SIP VOIP (+1 866 747 8647) ext. 7670

   Meet us at Internet Telephony East
   February 2-4, 2009 - Booth 826
   Miami Beach Convention Center
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