Hi Sandra, I ran in to something simmiler what I did was under tools
configure users, I hade to tick Include disabled users in search and
selected the user that I what to modify. In the Modify the user Chamara
under access control I had to tick Let this user access RT (this would be
already selected) Let this user be granted rights (Privileged)
Hope this helps
Regards
From: Sandra Wittenbrock san...@hpcrd.lbl.gov
To: rt-users@lists.bestpractical.com
Sent: Wednesday, 25 July 2012, 5:27
Subject: [rt-users] User exists but does not show up under Users in the web
interface
Hello,
I'm not sure how to modify this user.
The user exists but does not show up under Users in the web interface.
When I login to the database, I can find the user and it says,
Autocreated when added as a watcher
How can I modify users who were autocreated? The list of users says,
Privileged users Is there a way to display unprivileged users.
I could edit the database directly, but I think I recall reading that
could cause some database corruption, and much larger problems.
Thanks,
Sandra
