Re: [rt-users] Weird behaviour in RT. Please help !!!
I realized the patch was submitted to rt-devel list. That's why I was not aware of it. Anyway I downloaded the patch from SVNWeb and looks good now. For those of you whom want to apply this patch, go to http://svn.bestpractical.com/cgi-bin/index.cgi/bps/view/rt/branches/3.6-RELEASE/etc/initialdata and download it. Regards, Dário Dario Luis Coneglian Oliveros wrote: Where can I find it ? I cheked the latest changes in wiki, but could not find any patch :-( Thanks Jesse Vincent wrote: On Tue, Aug 22, 2006 at 03:42:19PM -0300, Dario Luis Coneglian Oliveros wrote: Consider you have a fresh installation of RT (3.6.0 or 3.6.1) with the following configuration: See the patch Jim Meyer sent this morning. RT_SiteConfig.pm Set($WebBaseURL , "http://:$WebPort"); Set($WebPath , "/rt/demo"); rt.conf (apache configuration file) --- AddHandler fastcgi-script fcgi FastCgiServer /l/disk0/tools/rt/demo/bin/mason_handler.fcgi -idle-timeout 120 -processes 3 ScriptAlias /rt/demo/ /l/disk0/tools/rt/demo/bin/mason_handler.fcgi/ Here are the steps to reproduce the problem: 1) Log in as root 2) Create a ticket in "Quick ticket creation" as root 3) Create a ticket in "Quick ticket creation" as nobody 4) Click on the first ticket (description, not id) at "10 highest priority tickets I own" window 5) Click on the second ticket (description, not id) at "10 newest unowned tickets" window In this scenario, step 4 will fail and step 5 will succeed. If you look at page source, you will see that there's a difference between the content (href) of both tables. First one generates an invalid URL (http:///Ticket/Display.html?id=1) and second one a valid URL: http:///rt/demo/Ticket/Display.html?id=2 Please note $WebPath (/rt/demo) is not appended to the first URL. Any help will be very very appreciated !!! Dário ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Weird behaviour in RT. Please help !!!
Where can I find it ? I cheked the latest changes in wiki, but could not find any patch :-( Thanks Jesse Vincent wrote: On Tue, Aug 22, 2006 at 03:42:19PM -0300, Dario Luis Coneglian Oliveros wrote: Consider you have a fresh installation of RT (3.6.0 or 3.6.1) with the following configuration: See the patch Jim Meyer sent this morning. RT_SiteConfig.pm Set($WebBaseURL , "http://:$WebPort"); Set($WebPath , "/rt/demo"); rt.conf (apache configuration file) --- AddHandler fastcgi-script fcgi FastCgiServer /l/disk0/tools/rt/demo/bin/mason_handler.fcgi -idle-timeout 120 -processes 3 ScriptAlias /rt/demo/ /l/disk0/tools/rt/demo/bin/mason_handler.fcgi/ Here are the steps to reproduce the problem: 1) Log in as root 2) Create a ticket in "Quick ticket creation" as root 3) Create a ticket in "Quick ticket creation" as nobody 4) Click on the first ticket (description, not id) at "10 highest priority tickets I own" window 5) Click on the second ticket (description, not id) at "10 newest unowned tickets" window In this scenario, step 4 will fail and step 5 will succeed. If you look at page source, you will see that there's a difference between the content (href) of both tables. First one generates an invalid URL (http:///Ticket/Display.html?id=1) and second one a valid URL: http:///rt/demo/Ticket/Display.html?id=2 Please note $WebPath (/rt/demo) is not appended to the first URL. Any help will be very very appreciated !!! Dário ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Weird behaviour in RT. Please help !!!
On Tue, Aug 22, 2006 at 03:42:19PM -0300, Dario Luis Coneglian Oliveros wrote: > Consider you have a fresh installation of RT (3.6.0 or 3.6.1) with the > following configuration: See the patch Jim Meyer sent this morning. > RT_SiteConfig.pm > > Set($WebBaseURL , "http://:$WebPort"); > Set($WebPath , "/rt/demo"); > > rt.conf (apache configuration file) > --- > AddHandler fastcgi-script fcgi > FastCgiServer /l/disk0/tools/rt/demo/bin/mason_handler.fcgi > -idle-timeout 120 -processes 3 > ScriptAlias /rt/demo/ /l/disk0/tools/rt/demo/bin/mason_handler.fcgi/ > > Here are the steps to reproduce the problem: > > 1) Log in as root > 2) Create a ticket in "Quick ticket creation" as root > 3) Create a ticket in "Quick ticket creation" as nobody > 4) Click on the first ticket (description, not id) at "10 highest > priority tickets I own" window > 5) Click on the second ticket (description, not id) at "10 newest > unowned tickets" window > In this scenario, step 4 will fail and step 5 will succeed. > If you look at page source, you will see that there's a difference > between the content (href) of both tables. > First one generates an invalid URL > (http:///Ticket/Display.html?id=1) and second one a valid URL: > http:///rt/demo/Ticket/Display.html?id=2 > Please note $WebPath (/rt/demo) is not appended to the first URL. > > Any help will be very very appreciated !!! > Dário > > > > > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Weird behaviour in RT. Please help !!!
Consider you have a fresh installation of RT (3.6.0 or 3.6.1) with the following configuration: RT_SiteConfig.pm Set($WebBaseURL , "http://:$WebPort"); Set($WebPath , "/rt/demo"); rt.conf (apache configuration file) --- AddHandler fastcgi-script fcgi FastCgiServer /l/disk0/tools/rt/demo/bin/mason_handler.fcgi -idle-timeout 120 -processes 3 ScriptAlias /rt/demo/ /l/disk0/tools/rt/demo/bin/mason_handler.fcgi/ Here are the steps to reproduce the problem: 1) Log in as root 2) Create a ticket in "Quick ticket creation" as root 3) Create a ticket in "Quick ticket creation" as nobody 4) Click on the first ticket (description, not id) at "10 highest priority tickets I own" window 5) Click on the second ticket (description, not id) at "10 newest unowned tickets" window In this scenario, step 4 will fail and step 5 will succeed. If you look at page source, you will see that there's a difference between the content (href) of both tables. First one generates an invalid URL (http:///Ticket/Display.html?id=1) and second one a valid URL: http:///rt/demo/Ticket/Display.html?id=2 Please note $WebPath (/rt/demo) is not appended to the first URL. Any help will be very very appreciated !!! Dário ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
