Re: [rt-users] Weird issue - web gui logout on comment/reply
At 8/5/2008 07:25 PM, Shane Ronan wrote: >Anyone have any ideas about this? Getting logged out whenever I >interact with any ticket in the web-gui. Shane, Try the fix posted by Kenn Crocker yesterday (subject "RT requiring login for every click"). Involves modifying html/Elements/SetupSessionCookie. Steve Stephen Turner Senior Programmer/Analyst - SAIS MIT Information Services and Technology (IS&T) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Weird issue - web gui logout on comment/reply
Anyone have any ideas about this? Getting logged out whenever I interact with any ticket in the web-gui. On Aug 4, 2008, at 4:50 PM, Shane Ronan wrote: > Hello everyone, > > Hoping someone else has experienced what I am, so I can get some help. > > Whenever I comment or reply to a ticket in the web gui and hit > submit, I get logged out. > > When I log back in, I am brought right back to the ticket I was > commenting or replying to. > > Any ideas? > > thanks in advance. > > Shane > > I am running RT v. 3.8.0 w/ Apache/2.2.3 > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Weird issue - web gui logout on comment/reply
Nope, just http, not https On Aug 4, 2008, at 4:52 PM, Micah Gersten wrote: > Are you using https? Is RT configured to use https? We have this > problem when someone tries to access RT with https, but our server is > not det up to handle it properly. > > Thank you, > Micah Gersten > onShore Networks > Internal Developer > http://www.onshore.com > > > > Shane Ronan wrote: >> Hello everyone, >> >> Hoping someone else has experienced what I am, so I can get some >> help. >> >> Whenever I comment or reply to a ticket in the web gui and hit >> submit, I get logged out. >> >> When I log back in, I am brought right back to the ticket I was >> commenting or replying to. >> >> Any ideas? >> >> thanks in advance. >> >> Shane >> >> I am running RT v. 3.8.0 w/ Apache/2.2.3 >> ___ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Weird issue - web gui logout on comment/reply
Are you using https? Is RT configured to use https? We have this problem when someone tries to access RT with https, but our server is not det up to handle it properly. Thank you, Micah Gersten onShore Networks Internal Developer http://www.onshore.com Shane Ronan wrote: > Hello everyone, > > Hoping someone else has experienced what I am, so I can get some help. > > Whenever I comment or reply to a ticket in the web gui and hit > submit, I get logged out. > > When I log back in, I am brought right back to the ticket I was > commenting or replying to. > > Any ideas? > > thanks in advance. > > Shane > > I am running RT v. 3.8.0 w/ Apache/2.2.3 > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Weird issue - web gui logout on comment/reply
Hello everyone, Hoping someone else has experienced what I am, so I can get some help. Whenever I comment or reply to a ticket in the web gui and hit submit, I get logged out. When I log back in, I am brought right back to the ticket I was commenting or replying to. Any ideas? thanks in advance. Shane I am running RT v. 3.8.0 w/ Apache/2.2.3 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
