[rt-users] admin right to user to create template in a specific queue
Hi Is there a way I can give a user right to create template for a specific queue? I only see ModifyTemplate right. Thanks -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] admin right to user to create template in a specific queue
On Mon, Jul 27, 2009 at 01:41:49PM -0400, Asif Iqbal wrote: Is there a way I can give a user right to create template for a specific queue? I only see ModifyTemplate right. Configuration - Queues - Queue Name will have a User Rights and Group Rights link. If you set ModifyTemplate on the Queue level it should do what you want. -kevin ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] admin right to user to create template in a specific queue
On Mon, Jul 27, 2009 at 3:40 PM, Kevin Falconefalc...@bestpractical.com wrote: On Mon, Jul 27, 2009 at 01:41:49PM -0400, Asif Iqbal wrote: Is there a way I can give a user right to create template for a specific queue? I only see ModifyTemplate right. Configuration - Queues - Queue Name will have a User Rights and Group Rights link. If you set ModifyTemplate on the Queue level it should do what you want. it does not let you create a template. my co-worker found out ShowConfig right needs to be given as well along with ModifyTemplate Thanks -kevin ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com