[rt-users] any simple way to access custom transaction fields?

2011-12-06 Thread Marius Karnauskas
Hi,

I have custom transaction fields for tickets but I can't see any of
values of them while using rt cli command: rt show /history
How I could easily access these fields, (Perl API would be my last
option)? I would like to generate some reports based on these values..

--
Thanks
Marius

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* Boston  March 5 & 6, 2012


Re: [rt-users] any simple way to access custom transaction fields?

2011-12-07 Thread Ruslan Zakirov
On Tue, Dec 6, 2011 at 4:01 PM, Marius Karnauskas  wrote:
> Hi,
>
> I have custom transaction fields for tickets but I can't see any of
> values of them while using rt cli command: rt show /history
> How I could easily access these fields, (Perl API would be my last
> option)? I would like to generate some reports based on these values..

Quick glance at code suggests that it's not supported. Patches are
welcome, start from:

share/html/REST/1.0/Forms/ticket/history
share/html/REST/1.0/Forms/transaction/default

>
> --
> Thanks
> Marius
> 
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012



-- 
Best regards, Ruslan.

RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston  March 5 & 6, 2012