[rt-users] change location of attachments in RT 3.4.5?
Due to some annoying circumstances and RT running on a VM, I'm out of disk space on /, and can only add a new partition because I don't want to dick around resizing an ext3 partition. That said, I need to tell RT to save attachments to said new partition. My Google search has not proved fruitful. Does anyone know if there's a config parameter somewhere to change this? Thank you! ~~ Kimberly McKinnis System Operations Engineer Service Provider Division, TiVo Inc 408-519-9607 This email and any attachments may contain confidential and privileged material for the sole use of the intended recipient. Any review, copying, or distribution of this email (or any attachments) by others is prohibited. If you are not the intended recipient, please contact the sender immediately and permanently delete this email and any attachments. No employee or agent of TiVo Inc. is authorized to conclude any binding agreement on behalf of TiVo Inc. by email. Binding agreements with TiVo Inc. may only be made by a signed written agreement. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] change location of attachments in RT 3.4.5?
wrote: > Due to some annoying circumstances and RT running on a VM, I’m out of disk > space on /, and can only add a new partition because I don’t want to dick > around resizing an ext3 partition. That said, I need to tell RT to save > attachments to said new partition. My Google search has not proved fruitful. > Does anyone know if there’s a config parameter somewhere to change this? > Thank you! RT that old stores attachments in the file system? If so, can't you simply use a symlink? Or mount your new partition on top of the directory RT writes the attachments to? (Being sure to move over the existing files first) If it's like a modern RT and storing the data in your database, you should still be able to apply those techniques, or tell move your RDBMS' data store to the new volume. -- Cambridge Energy Alliance: Save money. Save the planet. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] change location of attachments in RT 3.4.5?
On Wed 28.Oct'09 at 23:56:11 -0400, Jerrad Pierce wrote: > wrote: > > Due to some annoying circumstances and RT running on a VM, I’m out of disk > > space on /, and can only add a new partition because I don’t want to dick > > around resizing an ext3 partition. That said, I need to tell RT to save > > attachments to said new partition. My Google search has not proved fruitful. > > Does anyone know if there’s a config parameter somewhere to change this? > > Thank you! > RT that old stores attachments in the file system? RT 1.0.x was the last version of RT to store attachments on the filesystem. We're working on an RTx for a client that _might_ end up getting released which would let you do this for RT 3.8. But it's not something I can put a date on. Best, Jesse pgp9a7QErwuSo.pgp Description: PGP signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] change location of attachments in RT 3.4.5?
On Thu, Oct 29, 2009 at 11:20 PM, Jesse Vincent wrote: > > RT 1.0.x was the last version of RT to store attachments on the > filesystem. We're working on an RTx for a client that _might_ end up > getting released which would let you do this for RT 3.8. But it's not > something I can put a date on. > I think I know who the client is because I used to work for them. Well, at the very least we were paying BP to implement similar functionality. :-) Drew ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
