[rt-users] changed site to SSL -- no username/password prompt?
This is probably FAQ but I've been searching and coming up dry. We changed the site to SSL. Setup the apache vhost correctly. Changed the webbaseurl in RT_SiteConfig. Changed the mailgate aliases. Stopped apache and cleared the mason cache. It's working just fine in an Apache sense. Mailgate is working fine and submitting tickets. We're getting notifications about new tickets and updated tickets. ...but we can't login. The login page has no username/password prompt. The login page is otherwise whole and displays correctly. There's just no username/password prompt. No where to enter our login information. -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] changed site to SSL -- no username/password prompt?
In specific, the titlebox content is empty. div id=login-box div class= div class=titlebox id= div class=titlebox-title span class=left Login/span span class=right3.8.2/span /div div class=titlebox-content id=TitleBox--_index.html-- TG9naW4=---0 hr class=clear / /div /div /div On Feb 19, 2009, at 9:35 AM, Jo Rhett wrote: This is probably FAQ but I've been searching and coming up dry. We changed the site to SSL. Setup the apache vhost correctly. Changed the webbaseurl in RT_SiteConfig. Changed the mailgate aliases. Stopped apache and cleared the mason cache. It's working just fine in an Apache sense. Mailgate is working fine and submitting tickets. We're getting notifications about new tickets and updated tickets. ...but we can't login. The login page has no username/password prompt. The login page is otherwise whole and displays correctly. There's just no username/password prompt. No where to enter our login information. -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] changed site to SSL -- no username/password prompt?
On Feb 19, 2009, at 12:53 PM, Jo Rhett wrote: In specific, the titlebox content is empty. div id=login-box div class= div class=titlebox id= div class=titlebox-title span class=left Login/span span class=right3.8.2/span /div div class=titlebox-content id=TitleBox--_index.html-- TG9naW4=---0 hr class=clear / /div /div /div Sounds like you've set WebExternalAuth to 1 and WebFallbackToInternalAuth to 0 -kevin On Feb 19, 2009, at 9:35 AM, Jo Rhett wrote: This is probably FAQ but I've been searching and coming up dry. We changed the site to SSL. Setup the apache vhost correctly. Changed the webbaseurl in RT_SiteConfig. Changed the mailgate aliases. Stopped apache and cleared the mason cache. It's working just fine in an Apache sense. Mailgate is working fine and submitting tickets. We're getting notifications about new tickets and updated tickets. ...but we can't login. The login page has no username/password prompt. The login page is otherwise whole and displays correctly. There's just no username/password prompt. No where to enter our login information. -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] changed site to SSL -- no username/password prompt?
On Feb 19, 2009, at 10:14 AM, Kevin Falcone wrote: Sounds like you've set WebExternalAuth to 1 and WebFallbackToInternalAuth to 0 Bingo. Where can I send the beer? For a bonus question: why did this work in non-ssl mode? I remember setting this way way way back when we though we'd use http auth, but realized it was easier to just have our internal password management change the passwords in RT's database ;-) -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
