[rt-users] how to get timestamp for CFs in RT
Hi, I am using RT 3.8.8 with postgres 8.4.4 on slackware 13.1. Recently i have applied a patch to rt RT_Date_CustomField-3.8.8.patch to created date CFs in RT. My time zone is UTC Set($Timezone , 'US/Eastern') Now my CFs are populated with the date but with no timestamp ( 2010-08-30 00:00:00). My CFs should show these values. I have checked the steps to be followed in timezones_in_charts.pod but didn't work. Please let me know if there fix for the same. -- RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] how to get timestamp for CFs in RT
On Mon, Aug 30, 2010 at 04:35:02AM -0400, Rahul Chaturvedi wrote: Hi, I am using RT 3.8.8 with postgres 8.4.4 on slackware 13.1. Recently i have applied a patch to rt RT_Date_CustomField-3.8.8.patch to created date CFs in RT. My time zone is UTC Set($Timezone , 'US/Eastern') That patch is best described as 'experimental' There was a lot more work done with it on 3.9-trunk, but I don't know if you would be able to backport that to a 3.8 release -kevin Now my CFs are populated with the date but with no timestamp ( 2010-08-30 00:00:00). My CFs should show these values. I have checked the steps to be followed in timezones_in_charts.pod but didn't work. Please let me know if there fix for the same. -- RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! pgpoNHwEZtRAF.pgp Description: PGP signature RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] how to get timestamp for CFs in RT
Kevin, While you guys are working on it, could you look at the possibility of being able to format those CF date fields the same way we format other RT dates? Like dropping the time completely, etc. like we have available in Preferences. We can't really see a need for those time fields in reports and having to modify them in Excel column after column is a pain. Being able to drop them would be especially convenient for us, anyway. Kenn LBNL On Mon, Aug 30, 2010 at 8:14 AM, Kevin Falcone falc...@bestpractical.comwrote: On Mon, Aug 30, 2010 at 04:35:02AM -0400, Rahul Chaturvedi wrote: Hi, I am using RT 3.8.8 with postgres 8.4.4 on slackware 13.1. Recently i have applied a patch to rt RT_Date_CustomField-3.8.8.patch to created date CFs in RT. My time zone is UTC Set($Timezone , 'US/Eastern') That patch is best described as 'experimental' There was a lot more work done with it on 3.9-trunk, but I don't know if you would be able to backport that to a 3.8 release -kevin Now my CFs are populated with the date but with no timestamp ( 2010-08-30 00:00:00). My CFs should show these values. I have checked the steps to be followed in timezones_in_charts.pod but didn't work. Please let me know if there fix for the same. -- RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] how to get timestamp for CFs in RT
On Mon, Aug 30, 2010 at 09:25:22AM -0700, Kenneth Crocker wrote: While you guys are working on it, could you look at the possibility of being able to format those CF date fields the same way we format other RT dates? Like dropping the time completely, etc. like we have available in Preferences. We can't really see a need for those time fields in reports and having to modify them in Excel column after column is a pain. Being able to drop them would be especially convenient for us, anyway. Kenn Please feel free to install a test version of the 3.9-trunk development branch and play with them. -kevin pgpL9Ui4UxKMA.pgp Description: PGP signature RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
