Re: [rt-users] mailgate status 75

2012-07-24 Thread Matthias Henze
Am 24.07.2012 22:27, schrieb Thomas Sibley:
> On 07/24/2012 11:59 AM, Matthias Henze wrote:
>> When I tell fetchmail to be verbose I see:
>>
>> /usr/bin/rt-mailgate: temp file is '/tmp/P1i3k63lRt/bJsSdLS5vw'
>> /usr/bin/rt-mailgate: connecting to
>> http://rt.mhc.loc/rt//REST/1.0/NoAuth/mail-gateway
>> An Error Occurred
>> =
>>
>> 500 Internal Server Error
>>
>> /usr/bin/rt-mailgate: undefined server error
> 
> Look in your apache error logs.


Thanks, found:


[Wed Jul 25 07:25:10 2012] [warn] [client 192.168.100.13] mod_fcgid:
HTTP request length 137135 (so far) exceeds MaxRequestLen (131072)


fixed, works.


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Re: [rt-users] mailgate status 75

2012-07-24 Thread Thomas Sibley
On 07/24/2012 11:59 AM, Matthias Henze wrote:
> When I tell fetchmail to be verbose I see:
> 
> /usr/bin/rt-mailgate: temp file is '/tmp/P1i3k63lRt/bJsSdLS5vw'
> /usr/bin/rt-mailgate: connecting to
> http://rt.mhc.loc/rt//REST/1.0/NoAuth/mail-gateway
> An Error Occurred
> =
> 
> 500 Internal Server Error
> 
> /usr/bin/rt-mailgate: undefined server error

Look in your apache error logs.


Re: [rt-users] mailgate status 75

2012-07-24 Thread Matthias Henze
Am 24.07.2012 20:39, schrieb Thomas Sibley:
> On 07/24/2012 11:34 AM, Matthias Henze wrote:
>> Well ... RT logs nothing. I've set:
>>
>> Set($LogToFile,  'debug');
>> Set($LogToFileNamed, 'rt.log');
>> Set($LogDir, '/var/log/request-tracker4');
> 
> You've restarted RT since then?  

Restarted apache ... as afaik this is the way to "restart" RT.

> That is, you're seeing other debug
> messages?  If rt-mailgate gets to RT, then you'll see logs.

Sorry, no log output ... even if I use the web interface.

> If rt-mailgate never gets to RT, then you'll need to bump up fetchmail's
> logging.  Try adding --debug to your rt-mailgate invocation.

No new log entries ...

When I tell fetchmail to be verbose I see:

/usr/bin/rt-mailgate: temp file is '/tmp/P1i3k63lRt/bJsSdLS5vw'
/usr/bin/rt-mailgate: connecting to
http://rt.mhc.loc/rt//REST/1.0/NoAuth/mail-gateway
An Error Occurred
=

500 Internal Server Error

/usr/bin/rt-mailgate: undefined server error


-- 

MHC SoftWare GmbH
Fichtera 17  
96274 Itzgrund/Germany   

voice: +49-(0)9533-92006-0
fax: +49-(0)9533-92006-6
e-mail: i...@mhcsoftware.de

HR Coburg: B2242
Geschäftsführer: Matthias Henze





Re: [rt-users] mailgate status 75

2012-07-24 Thread Thomas Sibley
On 07/24/2012 11:34 AM, Matthias Henze wrote:
> Well ... RT logs nothing. I've set:
> 
> Set($LogToFile,  'debug');
> Set($LogToFileNamed, 'rt.log');
> Set($LogDir, '/var/log/request-tracker4');

You've restarted RT since then?  That is, you're seeing other debug
messages?  If rt-mailgate gets to RT, then you'll see logs.

If rt-mailgate never gets to RT, then you'll need to bump up fetchmail's
logging.  Try adding --debug to your rt-mailgate invocation.


Re: [rt-users] mailgate status 75

2012-07-24 Thread Matthias Henze
Am 24.07.2012 20:09, schrieb Thomas Sibley:
> On 07/24/2012 10:59 AM, Matthias Henze wrote:
>> Can some one please help? I'm clueless :(
>>
>> m 23.07.2012 19:16, schrieb Matthias Henze:
>>> Hi,
>>>
>>> I use fetchmail with mailgate as MDA. With some mails I get: MDA
>>> returned non zero status 75.
>>>
>>> How can I fix this?
> 
> 75 is a temporary failure code that tells the MTA (fetchmail) to retry
> delivery.  Look at your RT or fetchmail logs for more info about why
> it's temporarily failing.

Well ... RT logs nothing. I've set:

Set($LogToFile,  'debug');
Set($LogToFileNamed, 'rt.log');
Set($LogDir, '/var/log/request-tracker4');

and fetchmail logs (translated from German):

Jul 24 20:19:40 server fetchmail[10027]: 1 messagage for support at
mail.mhc.loc (138771 Bytes).
Jul 24 20:19:40 server fetchmail[10027]: message supp...@mail.mhc.loc:1
of 1 read (138771 Bytes) (log message incomplete)
Jul 24 20:19:40 server fetchmail[10027]: MDA returned non zero status 75.
Jul 24 20:19:40 server fetchmail[10027]:  not deleted


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96274 Itzgrund/Germany   

voice: +49-(0)9533-92006-0
fax: +49-(0)9533-92006-6
e-mail: i...@mhcsoftware.de

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Re: [rt-users] mailgate status 75

2012-07-24 Thread Thomas Sibley
On 07/24/2012 10:59 AM, Matthias Henze wrote:
> Can some one please help? I'm clueless :(
> 
> m 23.07.2012 19:16, schrieb Matthias Henze:
>> Hi,
>>
>> I use fetchmail with mailgate as MDA. With some mails I get: MDA
>> returned non zero status 75.
>>
>> How can I fix this?

75 is a temporary failure code that tells the MTA (fetchmail) to retry
delivery.  Look at your RT or fetchmail logs for more info about why
it's temporarily failing.


Re: [rt-users] mailgate status 75

2012-07-24 Thread Matthias Henze
Can some one please help? I'm clueless :(

m 23.07.2012 19:16, schrieb Matthias Henze:
> Hi,
> 
> I use fetchmail with mailgate as MDA. With some mails I get: MDA
> returned non zero status 75.
> 
> How can I fix this?
> 
> TIA
> Matthias
> 
> 



-- 

MHC SoftWare GmbH
Fichtera 17  
96274 Itzgrund/Germany   

voice: +49-(0)9533-92006-0
fax: +49-(0)9533-92006-6
e-mail: i...@mhcsoftware.de

HR Coburg: B2242
Geschäftsführer: Matthias Henze





[rt-users] mailgate status 75

2012-07-23 Thread Matthias Henze
Hi,

I use fetchmail with mailgate as MDA. With some mails I get: MDA
returned non zero status 75.

How can I fix this?

TIA
Matthias


-- 

MHC SoftWare GmbH
Fichtera 17  
96274 Itzgrund/Germany   

voice: +49-(0)9533-92006-0
fax: +49-(0)9533-92006-6
e-mail: i...@mhcsoftware.de

HR Coburg: B2242
Geschäftsführer: Matthias Henze