Re: [rt-users] make upgrade-database error

2013-06-17 Thread Kai Storbeck
Hi Kevin,

Thanks for coming back on this. I only saw today that you responded.

For the search archive I'm including the DBD::Pg error again:
> DBD::Pg::st execute failed: ERROR:  more than one row returned by a
> subquery used as an expression

On 5/28/13 9:44 PM, Kevin Falcone wrote:
> On Fri, May 03, 2013 at 02:47:24PM +0200, Kai Storbeck wrote:
>> I dug this thread up from the archives, as I ran into the same error
>> while doing a test upgrade.
>>
>> IIUC, every CustomFieldValue needs to be updated to contain a
>> category field from the old attributes table.
> 
> Since this doesn't break on a 'clean' RT 3.8 with categories, I - like
> ruz - suspect some bad data in your tables.  I'd like to see what he
> requested.

Understandable.

>>> SELECT ObjectId, Content FROM Attributes WHERE
>>> Name = 'Category' AND  ObjectType = 'RT::CustomFieldValue';
> 
> Or potentially a slightly modified form:
> SELECT Content, CustomFieldValues.id, CustomFieldValues.Name FROM
> Attributes, CustomFieldValues WHERE Attributes.Name = 'Category' AND
> ObjectType = 'RT::CustomFieldValue' AND CustomFieldValues.id =
> Attributes.ObjectId;

I've sent you the file off-list. There's a few fields that I'd prefer
not being archived.

> Tweak that to find the places with multiple values.

I'm not amazed by the output, did we insert disturbing data?


Regards,
Kai





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Re: [rt-users] make upgrade-database error

2013-05-28 Thread Kevin Falcone
On Fri, May 03, 2013 at 02:47:24PM +0200, Kai Storbeck wrote:
> I dug this thread up from the archives, as I ran into the same error
> while doing a test upgrade.
> 
> IIUC, every CustomFieldValue needs to be updated to contain a
> category field from the old attributes table.

Since this doesn't break on a 'clean' RT 3.8 with categories, I - like
ruz - suspect some bad data in your tables.  I'd like to see what he
requested.

> >SELECT ObjectId, Content FROM Attributes WHERE
> >Name = 'Category' AND  ObjectType = 'RT::CustomFieldValue';

Or potentially a slightly modified form:
SELECT Content, CustomFieldValues.id, CustomFieldValues.Name FROM
Attributes, CustomFieldValues WHERE Attributes.Name = 'Category' AND
ObjectType = 'RT::CustomFieldValue' AND CustomFieldValues.id =
Attributes.ObjectId;

Tweak that to find the places with multiple values.

> Are you sure the original SQL is correct?

The original SQL works fine on a test upgrade.

-kevin


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Re: [rt-users] make upgrade-database error

2013-05-03 Thread Kai Storbeck
On Thu, Mar 8, 2012 at 07:39 Ruslan Zakirov  
wrote:

Hi,
Probably the following select returns more than one row per custom
field. You should delete incorrect records and re-run upgrade:
SELECT ObjectId, Content FROM Attributes WHERE
Name = 'Category' AND  ObjectType = 'RT::CustomFieldValue';


Hi Ruz,

I dug this thread up from the archives, as I ran into the same error 
while doing a test upgrade.


IIUC, every CustomFieldValue needs to be updated to contain a category 
field from the old attributes table.


Rewriting the upgrade script for 3.9.5 into this:

UPDATE CustomFieldValues SET Category = att.Content
from Attributes att
WHERE att.ObjectId = CustomFieldValues.id
AND att.ObjectType = 'RT::CustomFieldValue'
AND att.Name = 'Category'

This fixed the problems for me.


Are you sure the original SQL is correct?

Regards,
Kai


On Thu, Mar 8, 2012 at 16:28, Joe Harris  wrote:
I am going from 3.8.8 to 4.0.4 and am running into an issue during 
the

upgrade-database part.
When it goes from 3.8.8 to 3.8.9 there is an error that shows:
[Thu Mar  8 12:09:37 2012] [warning]: Use of uninitialized value in
string eq at /usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm line
627, <> line 1.
(/usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm:627)
It looks like it gets past that and moves on through till it gets to
3.9.5 where it dumps me out:
Processing 3.9.5
Now populating database schema.
[Thu Mar  8 12:09:50 2012] [crit]: DBD::Pg::st execute failed: ERROR:
more than one row returned by a subquery used as an expression
(/usr/local/src/rt-4.0.4/sbin/../lib/RT.pm:341)
DBD::Pg::st execute failed: ERROR:  more than one row returned by a
subquery used as an expression
make: *** [upgrade-database] Error 255
This is our second upgrade as we have 2 RT systems.  The other 
upgrade

(3.8.7 to 4.0.4) went flawless.  This upgrade is from an RT
installation that has more custom fields and maybe a few more
templates/scrips, but essentially it is very similar to the original
one.
Any ideas?
Thanks in advance!
Joe



--
Best regards, Ruslan.




Re: [rt-users] make upgrade-database error

2012-03-08 Thread Thomas Sibley
On 03/08/2012 07:28 AM, Joe Harris wrote:
> When it goes from 3.8.8 to 3.8.9 there is an error that shows:
> 
>  [Thu Mar  8 12:09:37 2012] [warning]: Use of uninitialized value in
> string eq at /usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm line
> 627, <> line 1.
> (/usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm:627)

Ruslan already responded with the likely issue, but I wanted to point
out that the above is just a warning (notice it's tagged [warning] after
the timestamp).  It's a good thing to read the warnings and see if
they're indicative of an error, but in this case, the above is probably
harmless.  Just FYI and for future list readers.  :)

Thomas


Re: [rt-users] make upgrade-database error

2012-03-08 Thread Ruslan Zakirov
Hi,

Probably the following select returns more than one row per custom
field. You should delete incorrect records and re-run upgrade:

SELECT ObjectId, Content FROM Attributes WHERE
Name = 'Category' AND  ObjectType = 'RT::CustomFieldValue';

On Thu, Mar 8, 2012 at 16:28, Joe Harris  wrote:
> I am going from 3.8.8 to 4.0.4 and am running into an issue during the
> upgrade-database part.
>
> When it goes from 3.8.8 to 3.8.9 there is an error that shows:
>
>  [Thu Mar  8 12:09:37 2012] [warning]: Use of uninitialized value in
> string eq at /usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm line
> 627, <> line 1.
> (/usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm:627)
>
> It looks like it gets past that and moves on through till it gets to
> 3.9.5 where it dumps me out:
>
> Processing 3.9.5
> Now populating database schema.
> [Thu Mar  8 12:09:50 2012] [crit]: DBD::Pg::st execute failed: ERROR:
> more than one row returned by a subquery used as an expression
> (/usr/local/src/rt-4.0.4/sbin/../lib/RT.pm:341)
> DBD::Pg::st execute failed: ERROR:  more than one row returned by a
> subquery used as an expression
> make: *** [upgrade-database] Error 255
>
> This is our second upgrade as we have 2 RT systems.  The other upgrade
> (3.8.7 to 4.0.4) went flawless.  This upgrade is from an RT
> installation that has more custom fields and maybe a few more
> templates/scrips, but essentially it is very similar to the original
> one.
>
> Any ideas?
>
> Thanks in advance!
>
> Joe



-- 
Best regards, Ruslan.


[rt-users] make upgrade-database error

2012-03-08 Thread Joe Harris
I am going from 3.8.8 to 4.0.4 and am running into an issue during the
upgrade-database part.

When it goes from 3.8.8 to 3.8.9 there is an error that shows:

 [Thu Mar  8 12:09:37 2012] [warning]: Use of uninitialized value in
string eq at /usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm line
627, <> line 1.
(/usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm:627)

It looks like it gets past that and moves on through till it gets to
3.9.5 where it dumps me out:

Processing 3.9.5
Now populating database schema.
[Thu Mar  8 12:09:50 2012] [crit]: DBD::Pg::st execute failed: ERROR:
more than one row returned by a subquery used as an expression
(/usr/local/src/rt-4.0.4/sbin/../lib/RT.pm:341)
DBD::Pg::st execute failed: ERROR:  more than one row returned by a
subquery used as an expression
make: *** [upgrade-database] Error 255

This is our second upgrade as we have 2 RT systems.  The other upgrade
(3.8.7 to 4.0.4) went flawless.  This upgrade is from an RT
installation that has more custom fields and maybe a few more
templates/scrips, but essentially it is very similar to the original
one.

Any ideas?

Thanks in advance!

Joe