Hi, A user reported that one of their tickets was hanging their browser, and sure enough when I tried, it took a very long time to load, and when it did it was rendered badly. I checked the logs and the following was repeated many 100s of times;
[Thu Mar 6 11:23:29 2008] [debug]: We found a merged ticket.557/567 (/opt/rt3/lib/RT/Ticket_Overlay.pm:273) [Thu Mar 6 11:23:31 2008] [debug]: We found a merged ticket.557/567 (/opt/rt3/lib/RT/Ticket_Overlay.pm:273) [Thu Mar 6 11:23:59 2008] [debug]: We found a merged ticket.568/567 (/opt/rt3/lib/RT/Ticket_Overlay.pm:273) [Thu Mar 6 11:24:00 2008] [debug]: We found a merged ticket.568/567 (/opt/rt3/lib/RT/Ticket_Overlay.pm:273) Any ideas how I can unjam that ticket? Thanks, Tom _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
