[rt-users] missing plugin

2015-08-26 Thread Steve Postma 
Hi all,

my repeat-ticket extension is missing from the web interface.

cleared mason cache, restarted httpd,


RT_SiteConfig.pm still calls on it to be loaded, no errors in /var/log/messages 
or var/log/httpd


How can I troubleshoot this?


Thanks,

Steve

Re: [rt-users] missing plugin

2015-08-26 Thread Matt Zagrabelny 
On Wed, Aug 26, 2015 at 10:20 AM, Steve Postma  wrote:
> Hi all,
>
> my repeat-ticket extension is missing from the web interface.
>
> cleared mason cache, restarted httpd,
>
>
> RT_SiteConfig.pm still calls on it to be loaded, no errors in 
> /var/log/messages or var/log/httpd
>
>
> How can I troubleshoot this?

Did you download the plugin?

https://metacpan.org/release/RT-Extension-RepeatTicket

-m

Re: [rt-users] missing plugin

2015-08-27 Thread Steve Postma 
Sorry, I didn't mention that it has been running for 2 weeks or so. I 
re-downloaded the plugin, ran through make , make install etc, still no change. 
I have 2 other rt machines I installed at the same time that are NOT having the 
same issue.


Thanks,

Steve


From: Matt Zagrabelny 
Sent: Wednesday, August 26, 2015 6:33 PM
To: Steve Postma
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] missing plugin

On Wed, Aug 26, 2015 at 10:20 AM, Steve Postma 
<mailto:spos...@ztechnet.com>> wrote:
> Hi all,
>
> my repeat-ticket extension is missing from the web interface.
>
> cleared mason cache, restarted httpd,
>
>
> RT_SiteConfig.pm still calls on it to be loaded, no errors in 
> /var/log/messages or var/log/httpd
>
>
> How can I troubleshoot this?

Did you download the plugin?

https://metacpan.org/release/RT-Extension-RepeatTicket

-m