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Hello, I am trying to set a custom field based on an
incoming mail. Part of the code looks like this: my $CF_Obj =
RT::CustomField->new($RT::SystemUser); my $cf_name = "Skill"; $CF_Obj->LoadByName( Name => $cf_name, Queue
=> '0',); my ($retcode, $msg) = $CF_Obj->AddValueForObject(
Object => $self->TicketObj,
Content => $cf_value, ); $RT::Logger->debug("Return code [$retcode]
Msg [$msg]\n"); The scrip gets executed, however the custom field won’t
be set, because the permission is denied. The user is RT_System, but I can’t seem to find
where I can set the ‘ModifyCustomField’ right for this user. Can someone please help me?
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