Re: [rt-users] themes?
On Wed, Oct 15, 2008 at 12:12:31PM +0800, cc wrote: Hi I upgraded my RT installation to 3.8.1 and have now completely lost all of the themes. Can someone point out where I might be able to change the setting( or configuration) to allow the use of themes? In the preferences, I have set it to web2, but at the moment, it only shows a non-graphical RT interface. I'm running Apache 2.0.54 with PHP 5.4.4. This seems to be an apache/mod-perl/fastcgi configuration issue as you doesn't seems to be able to get static files (images, css). Can you show us the relevant apache configuration? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] themes?
Emmanuel Lacour wrote: This seems to be an apache/mod-perl/fastcgi configuration issue as you doesn't seems to be able to get static files (images, css). Can you show us the relevant apache configuration? Here's the configuration part of my apache VirtualHost *:80 ServerName rt.localserver.local DocumentRoot /var/rt3/share/html Directory /var/rt3/share/html/ AllowOverride All Options ExecCGI FollowSymLinks Order allow,deny Allow from all /Directory AddDefaultCharset UTF-8 PerlModule Apache::DBI PerlRequire /var/rt3/bin/webmux.pl Location / SetHandler perl-script PerlHandler RT::Mason /Location /VirtualHost Edmund ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] themes?
Emmanuel Lacour wrote: No need for ExecCGI theoritically. I'll remove it. :) Try adding: Location /NoAuth/images SetHandler default /Location Ok. Also, are-you sure that you have Set($WebPath, ); in you're RT_SiteConfig.pm (and not Set($WebPath, /rt);)? In my RT_SiteConfig.pm, I don't have a Set($WebPath,);. What happens (look also in apache logs) if you try to access /NoAuth/css/web2/main-squished.css ? I get an error: Error during compilation of /var/rt3/share/html/NoAuth/css/dhandler: Can't locate CSS/Squish.pm in @INC (@INC contains: /var/rt3/bin/../local/lib /var/rt3/bin/../lib /usr/local/lib/perl5/5.8.6/i686-linux /usr/local/lib/perl5/5.8.6 /usr/local/lib/perl5/site_perl/5.8.6/i686-linux /usr/local/lib/perl5/site_perl/5.8.6 /usr/local/lib/perl5/site_perl . /var/www) at /var/rt3/share/html/NoAuth/css/dhandler line 67. It seems as if this is the problem. It couldn't find CSS::Squish. I copied it from my 5.8.8 tree to the 5.8.6 and now it's working! (Ok, I admit. It is cheating a bit, since the 5.8.8 compilation might not even work with 5.8.6, but apparently it does!) Thanks Emmanuel for pointing that last part out. I don't think I would've figured that was the problem since none of the errors was being shown in the logs. Edmund ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] themes?
On Wed, Oct 15, 2008 at 04:02:10PM +0800, cc wrote: Emmanuel Lacour wrote: This seems to be an apache/mod-perl/fastcgi configuration issue as you doesn't seems to be able to get static files (images, css). Can you show us the relevant apache configuration? Here's the configuration part of my apache I have more experience with fastcgi, but see my remarks: VirtualHost *:80 ServerName rt.localserver.local DocumentRoot /var/rt3/share/html Directory /var/rt3/share/html/ AllowOverride All Options ExecCGI FollowSymLinks No need for ExecCGI theoritically. Order allow,deny Allow from all /Directory AddDefaultCharset UTF-8 PerlModule Apache::DBI PerlRequire /var/rt3/bin/webmux.pl Try adding: Location /NoAuth/images SetHandler default /Location (but shouldn't be needed) Location / SetHandler perl-script PerlHandler RT::Mason /Location /VirtualHost Also, are-you sure that you have Set($WebPath, ); in you're RT_SiteConfig.pm (and not Set($WebPath, /rt);)? What happens (look also in apache logs) if you try to access /NoAuth/css/web2/main-squished.css ? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] themes?
Hi I upgraded my RT installation to 3.8.1 and have now completely lost all of the themes. Can someone point out where I might be able to change the setting( or configuration) to allow the use of themes? In the preferences, I have set it to web2, but at the moment, it only shows a non-graphical RT interface. I'm running Apache 2.0.54 with PHP 5.4.4. Any help appreciated. Edmund ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
