Re: [rt-users] web request from custom scrip
Hi Landon, For some reason the result is not being written in log files (I'll have to check my RT_SiteConfig.pm :) I parsed the response directly and I got what I needed. Thank you On Thu, Apr 2, 2015 at 2:55 PM, Landon Stewart lstew...@iweb.com wrote: On Apr 2, 2015, at 11:03 AM, Hugo Escobar hesco...@afslc.com wrote: Hi, I'm trying to write a scrip that sends a web request to an external server and depending on the answer set a specific priority level So far the web request goes out and the priority can be set. The only missing part is that I can't get a hold of the external web server response. Hi Hugo, Firstly - Does https://extwebserv/ have a real certificate? Try the following instead. I haven't tested it but basically it tries the URL and sets the priority if it was successful. It also logs the response message (a short human readable single line string that explains the response code) regardless of what it was. It returns whatever $status is (if it's set then it'll be non-zero). use LWP::UserAgent; my $url = 'https://extwebserv/'.somePieceOfData; RT::Logger-info(Ticket .$self-TicketObj-id. Checking .$url); my $ua = LWP::UserAgent-new; my $response = $ua-get($url); my ($status, $msg); # Set these up as empty for now ($status, $msg) = $self-TicketObj-SetPriority('100') if $response-is_success; RT::Logger-info(Ticket .$self-TicketObj-id. .$response-message); return $status; Landon Stewart : lstew...@iweb.com Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com : +1 (888) 909-4932 -- Regards, Hugo Escobar http://www.associationfinancialservices.com/ 4770 Biscayne Blvd, Ste 700 Miami, FL 33137 main: 305.677.0022 support: 305.921.4620 email: hesco...@afslc.com Follow us on Facebook and Linked-In http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864 http://www.linkedin.com/companies/1006276 NOTICE: This email and any attachment to this email may contain confidential information. If you are not the intended recipient, you must not review, retransmit, convert to hard copy, photocopy, use or disseminate this email or any attachments to it. If you have received this email in error, please notify us immediately by return email and delete this message. Please note that if this email contains a forwarded message or is a reply to a prior message, some or all of the contents of this message or any attachments may not have been produced by our firm. *As our firm may be deemed a debt collector, if your payment is in default, we may be attempting to collect a debt on behalf of the association, and any information obtained may be used for that purpose.*
Re: [rt-users] web request from custom scrip
On Apr 2, 2015, at 11:03 AM, Hugo Escobar hesco...@afslc.com wrote: Hi, I'm trying to write a scrip that sends a web request to an external server and depending on the answer set a specific priority level So far the web request goes out and the priority can be set. The only missing part is that I can't get a hold of the external web server response. Hi Hugo, Firstly - Does https://extwebserv/ have a real certificate? Try the following instead. I haven't tested it but basically it tries the URL and sets the priority if it was successful. It also logs the response message (a short human readable single line string that explains the response code) regardless of what it was. It returns whatever $status is (if it's set then it'll be non-zero). use LWP::UserAgent; my $url = 'https://extwebserv/'.somePieceOfData; RT::Logger-info(Ticket .$self-TicketObj-id. Checking .$url); my $ua = LWP::UserAgent-new; my $response = $ua-get($url); my ($status, $msg); # Set these up as empty for now ($status, $msg) = $self-TicketObj-SetPriority('100') if $response-is_success; RT::Logger-info(Ticket .$self-TicketObj-id. .$response-message); return $status; Landon Stewart : lstew...@iweb.com Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com : +1 (888) 909-4932 signature.asc Description: Message signed with OpenPGP using GPGMail
[rt-users] web request from custom scrip
Hi, I'm trying to write a scrip that sends a web request to an external server and depending on the answer set a specific priority level So far the web request goes out and the priority can be set. The only missing part is that I can't get a hold of the external web server response. Following, a few lines that I wrote in the 'custom action commit' section: --- code require LWP::UserAgent; my $ua = LWP::UserAgent-new; my $url = 'https://extwebserv/'.somePieceOfData; my $response = $ua-get($url); if ($response-is_success) { # *FAILS!* RT::Logger-info($response-as_string); #decoded_content); my $newpriority = 100; my ($status, $msg) = $self-TicketObj-SetPriority($newpriority); unless ($status) { $RT::Logger-warning(unable to set new priority value); return undef; } return 1; } --- end code Any help will be highly appreciated -- Regards, Hugo Escobar http://www.associationfinancialservices.com/ 4770 Biscayne Blvd, Ste 700 Miami, FL 33137 main: 305.677.0022 support: 305.921.4620 email: hesco...@afslc.com Follow us on Facebook and Linked-In http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864 http://www.linkedin.com/companies/1006276 NOTICE: This email and any attachment to this email may contain confidential information. If you are not the intended recipient, you must not review, retransmit, convert to hard copy, photocopy, use or disseminate this email or any attachments to it. If you have received this email in error, please notify us immediately by return email and delete this message. Please note that if this email contains a forwarded message or is a reply to a prior message, some or all of the contents of this message or any attachments may not have been produced by our firm. *As our firm may be deemed a debt collector, if your payment is in default, we may be attempting to collect a debt on behalf of the association, and any information obtained may be used for that purpose.*