Re: [rt-users] Log Out Function
On Nov 15, 2006, at 11:43 AM, John Arends wrote: I'm also running 3.6.1, and just to test my sanity, I turned off external authentication, and the logout link came back. I then turned external auth back on, and it went away. This issue is there whether I use the 3.4 or 3.5 stylesheet. The other thing of note is that when I have external auth enabled, the ability to give a new user a password is also gone. The fields just don't show up. Are both of these a feature? Or a bug? They're intentional. Part of the problem is that with external authentication, we're relying on Apache to do your authentication for you. Which means that we don't really have any way to actually log the user out ourselves. And well, yeah, if you're using external auth, you're not using RT's passwords Scott Golby wrote: RT v3.6.1 with the 3.4-compat style sheet turned on, I'm pretty sure the logout was there with the 3.5 style sheet too. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Arends Sent: Tuesday, November 14, 2006 5:35 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Log Out Function What version are you running? Scott Golby wrote: Errr, I'm using Active Directory via LDAP and I've got a Logout link in the top Right just like usual... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Arends Sent: Tuesday, November 14, 2006 4:55 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Log Out Function It appears that when you use external authentication, the Log Out link is gone. Is this on purpose? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com smime.p7s Description: S/MIME cryptographic signature ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] Log Out Function
I don't think you mentioned which External Authentication method you are trying to use ? If you've delegated the work to Apache with $WebExternalAuth = 1; then I guess the password thing makes sense (can anyone confirm?) From what I know of that setup its some other mechanism that's in charge of the passwords, RT is just trusting that Apache has done its job and Auth'ed the person into where RT is running from. I didn't go that route but used the LDAP modification to the RT code provided by Jim Meyer which works great. http://wiki.bestpractical.com/?LDAP -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Arends Sent: Wednesday, November 15, 2006 11:43 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Log Out Function I'm also running 3.6.1, and just to test my sanity, I turned off external authentication, and the logout link came back. I then turned external auth back on, and it went away. This issue is there whether I use the 3.4 or 3.5 stylesheet. The other thing of note is that when I have external auth enabled, the ability to give a new user a password is also gone. The fields just don't show up. Are both of these a feature? Or a bug? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Log Out Function
You are correct, but in past versions you would just set any password
for a user. Now it doesn't even show up. This isn't really a problem for
me, but I wonder if it relates to why the login link also goes away.
Steve Holmes wrote:
I don't know about the logout problem, but if you are using external
auth doesn't that imply that you aren't going to need to set a pw within RT?
Steve.
On 11/15/06, * John Arends* <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>
wrote:
I'm also running 3.6.1, and just to test my sanity, I turned off
external authentication, and the logout link came back. I then turned
external auth back on, and it went away.
This issue is there whether I use the 3.4 or 3.5 stylesheet.
The other thing of note is that when I have external auth enabled, the
ability to give a new user a password is also gone. The fields just
don't show up.
Are both of these a feature? Or a bug?
Scott Golby wrote:
> RT v3.6.1 with the 3.4-compat style sheet turned on, I'm pretty
sure the
> logout was there with the 3.5 style sheet too.
>
> -Original Message-
> From: [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
> [mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>] On Behalf Of John
> Arends
> Sent: Tuesday, November 14, 2006 5:35 PM
> To: rt-users@lists.bestpractical.com
<mailto:rt-users@lists.bestpractical.com>
> Subject: Re: [rt-users] Log Out Function
>
> What version are you running?
>
> Scott Golby wrote:
>> Errr, I'm using Active Directory via LDAP and I've got a Logout link
> in
>> the top Right just like usual...
>>
>> -Original Message-
>> From: [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
>> [mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>] On Behalf Of John
>> Arends
>> Sent: Tuesday, November 14, 2006 4:55 PM
>> To: rt-users@lists.bestpractical.com
<mailto:rt-users@lists.bestpractical.com>
>> Subject: [rt-users] Log Out Function
>>
>> It appears that when you use external authentication, the Log
Out link
>
>> is gone. Is this on purpose?
>>
>> ___
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
<http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users>
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
> ___
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
___
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--
The pessimist complains about the wind; the optimist expects it to change;
the realist adjusts the sails. -William Arthur Ward, college administrator,
writer (1921-1994)
We in America do not have government by the majority. We have government by
the majority who participate. -Thomas Jefferson, third US president,
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Steve Holmes
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Re: [rt-users] Log Out Function
I'm also running 3.6.1, and just to test my sanity, I turned off external authentication, and the logout link came back. I then turned external auth back on, and it went away. This issue is there whether I use the 3.4 or 3.5 stylesheet. The other thing of note is that when I have external auth enabled, the ability to give a new user a password is also gone. The fields just don't show up. Are both of these a feature? Or a bug? Scott Golby wrote: RT v3.6.1 with the 3.4-compat style sheet turned on, I'm pretty sure the logout was there with the 3.5 style sheet too. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Arends Sent: Tuesday, November 14, 2006 5:35 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Log Out Function What version are you running? Scott Golby wrote: Errr, I'm using Active Directory via LDAP and I've got a Logout link in the top Right just like usual... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Arends Sent: Tuesday, November 14, 2006 4:55 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Log Out Function It appears that when you use external authentication, the Log Out link is gone. Is this on purpose? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Log Out Function
What version are you running? Scott Golby wrote: Errr, I'm using Active Directory via LDAP and I've got a Logout link in the top Right just like usual... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Arends Sent: Tuesday, November 14, 2006 4:55 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Log Out Function It appears that when you use external authentication, the Log Out link is gone. Is this on purpose? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
