Re: [rt-users] Concise Spreadsheet Extension
Have you tried: Created = 'today' You can build this in the search interface by selecting: Created on today Regards; Roy From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Sysadmin Sent: 18 September 2010 00:34 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Concise Spreadsheet Extension OK so this might work, but does anyone know how to create a query for tickets created today? I see you can select a date, but how would I do a query for the current days activity only, without having to go back and select today from the calender each day? Thanks, David System Admin RNS Running RT 3.8.7 On 9/17/2010 4:11 PM, Kenneth Crocker wrote: David, If you're going to email it, just set the Query up on a Dashboard. No downloading, re-formatting or anything. Kenn LBNL On Fri, Sep 17, 2010 at 2:47 PM, Sysadmin sysad...@ruralnetwork.netmailto:sysad...@ruralnetwork.net wrote: Anyone know how to configure the Concise Spreadsheet Extension? I am trying to use the extension as a means of creating a simple daily activity report that can be emailed to management. Thanks, David System Admin RNS Running RT 3.8.7 RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] Concise Spreadsheet Extension
David, If you're going to email it, just set the Query up on a Dashboard. No downloading, re-formatting or anything. Kenn LBNL On Fri, Sep 17, 2010 at 2:47 PM, Sysadmin sysad...@ruralnetwork.net wrote: Anyone know how to configure the Concise Spreadsheet Extension? I am trying to use the extension as a means of creating a simple daily activity report that can be emailed to management. Thanks, David System Admin RNS Running RT 3.8.7 RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
Re: [rt-users] Concise Spreadsheet Extension
OK so this might work, but does anyone know how to create a query for tickets created today? I see you can select a date, but how would I do a query for the current days activity only, without having to go back and select today from the calender each day? Thanks, David System Admin RNS Running RT 3.8.7 On 9/17/2010 4:11 PM, Kenneth Crocker wrote: David, If you're going to email it, just set the Query up on a Dashboard. No downloading, re-formatting or anything. Kenn LBNL On Fri, Sep 17, 2010 at 2:47 PM, Sysadmin sysad...@ruralnetwork.net mailto:sysad...@ruralnetwork.net wrote: Anyone know how to configure the Concise Spreadsheet Extension? I am trying to use the extension as a means of creating a simple daily activity report that can be emailed to management. Thanks, David System Admin RNS Running RT 3.8.7 RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT! RT Training in Washington DC, USA on Oct 25 26 2010 Last one this year -- Learn how to get the most out of RT!
