Re: [rt-users] Dashboards in the sidebar?
On Fri, 30 Jan 2009 17:12:56 -0500, Jo Rhett wrote: > On Jan 30, 2009, at 1:51 PM, Jesse Vincent wrote: >> Do you have the search results on your homepage? Are you asking to put >> the tickets found by the search in your menu sidebar? > > No, just the search link itself in the sidebar. > > Yes, I could put the search results in my home page, but unlike most > everyone else I often work in different queues so I'd rather have > something like this in my sidebar: > >Assigned to me all queues >High Priority any queue, priority above N >Open Support support queue, by priority >Open Abuse abuse queue, by reverse time created >Open Security security queue, by priority > You may be able to do this by adding a callback for Elements/Tabs. Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Dashboards in the sidebar?
On Jan 30, 2009, at 1:51 PM, Jesse Vincent wrote: > Do you have the search results on your homepage? Are you asking to put > the tickets found by the search in your menu sidebar? No, just the search link itself in the sidebar. Yes, I could put the search results in my home page, but unlike most everyone else I often work in different queues so I'd rather have something like this in my sidebar: Assigned to me all queues High Priorityany queue, priority above N Open Support support queue, by priority Open Abuse abuse queue, by reverse time created Open Securitysecurity queue, by priority -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Dashboards in the sidebar?
On Fri, Jan 30, 2009 at 01:45:21PM -0800, Jo Rhett wrote: > >On Fri, Jan 30, 2009 at 01:10:12PM -0800, Jo Rhett wrote: > >>I'm curious. Is there any reason nobody has a patch which enables > >>dashboards in the sidebar? > >> > >>The more I use RT, the more I found myself leaving a ticket I've > >>updated to click Home, then click the dashboard to review my open > >>tickets, etc. > > On Jan 30, 2009, at 1:26 PM, Jesse Vincent wrote: > >Given that, why not add the search you actually want to your homepage? > > I do have it on my homepage. But having to click Home and then click > the search is two steps for "the most common thing I do". If the > search was available in the sidebar, I could reduce it to just 1 click. Do you have the search results on your homepage? Are you asking to put the tickets found by the search in your menu sidebar? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Dashboards in the sidebar?
> On Fri, Jan 30, 2009 at 01:10:12PM -0800, Jo Rhett wrote: >> I'm curious. Is there any reason nobody has a patch which enables >> dashboards in the sidebar? >> >> The more I use RT, the more I found myself leaving a ticket I've >> updated to click Home, then click the dashboard to review my open >> tickets, etc. On Jan 30, 2009, at 1:26 PM, Jesse Vincent wrote: > Given that, why not add the search you actually want to your homepage? I do have it on my homepage. But having to click Home and then click the search is two steps for "the most common thing I do". If the search was available in the sidebar, I could reduce it to just 1 click. -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Dashboards in the sidebar?
On Fri, Jan 30, 2009 at 01:10:12PM -0800, Jo Rhett wrote: > I'm curious. Is there any reason nobody has a patch which enables > dashboards in the sidebar? > > The more I use RT, the more I found myself leaving a ticket I've > updated to click Home, then click the dashboard to review my open > tickets, etc. Given that, why not add the search you actually want to your homepage? > Any time I find myself doing the same operation > repeatedly, I try to make it more efficient. > > Before I start down this road, anything I should know about/avoid? > > -- > Jo Rhett > Net Consonance : consonant endings by net philanthropy, open source > and other randomness > > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
