Re: [rt-users] How to create RT at a glance widget

[John Alberts]

Thank you.  I would have never found that on my own without knowing it was 
called a portlet. :)


--
John Alberts
Cloud Optimization Engineer
Ex Libris (USA) Inc.
1350 E. Touhy Ave.  Suite 200 East
Des Plaines, IL 60018
Cell: 1-508-878-2197

Follow Ex Libris on Twitter: @exlibrisgroup

-Original Message-
From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Shawn M Moore
Sent: Monday, February 28, 2011 3:36 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] How to create RT at a glance widget

(11/02/27 16:33), John Alberts wrote:
> I’m not sure what these are actually called. I’m referring to the
> components that you can put on your RT at a glance page, such as saved
> searches, calendars.

I saw that Ruslan already addressed your need but to answer this 
question: these widgets are called portlets and the wiki has some 
documentation for them.

http://requesttracker.wikia.com/wiki/WritingPortlets

Shawn

Re: [rt-users] How to create RT at a glance widget

[Shawn M Moore]

(11/02/27 16:33), John Alberts wrote:

I’m not sure what these are actually called. I’m referring to the
components that you can put on your RT at a glance page, such as saved
searches, calendars.


I saw that Ruslan already addressed your need but to answer this 
question: these widgets are called portlets and the wiki has some 
documentation for them.


http://requesttracker.wikia.com/wiki/WritingPortlets

Shawn

Re: [rt-users] How to create RT at a glance widget

[John Alberts]

Excellent.  I think that is just what I was looking for.

Thank you.

 

 

--

John Alberts

Cloud Optimization Engineer

Ex Libris (USA) Inc.
1350 E. Touhy Ave.  Suite 200 East
Des Plaines, IL 60018
Cell: 1-508-878-2197

 

Follow Ex Libris on Twitter: @exlibrisgroup <http://twitter.com/ExLibrisGroup> 

 

From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf Of 
Ruslan Zakirov
Sent: Monday, February 28, 2011 10:17 AM
To: John Alberts
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] How to create RT at a glance widget

 

Have you seen SummaryByUser extension?

On Mon, Feb 28, 2011 at 2:33 AM, John Alberts  
wrote:

I’m not sure what these are actually called.  I’m referring to the components 
that you can put on your RT at a glance page, such as saved searches, calendars.

I would like to have a widget that shows the current number of owned tickets 
for users in a particular group, and the total number of open tickets.

Is there any documentation or reference for me to follow for creating something 
like that?

 

Thanks

 

--

John Alberts

Cloud Optimization Engineer

Ex Libris (USA) Inc.
1350 E. Touhy Ave.  Suite 200 East
Des Plaines, IL 60018

 

Follow Ex Libris on Twitter: @exlibrisgroup <http://twitter.com/ExLibrisGroup> 

 




-- 
Best regards, Ruslan.

Re: [rt-users] How to create RT at a glance widget

[Ruslan Zakirov]

Have you seen SummaryByUser extension?

On Mon, Feb 28, 2011 at 2:33 AM, John Alberts <
john.albe...@exlibrisgroup.com> wrote:

> I’m not sure what these are actually called.  I’m referring to the
> components that you can put on your RT at a glance page, such as saved
> searches, calendars.
>
> I would like to have a widget that shows the current number of owned
> tickets for users in a particular group, and the total number of open
> tickets.
>
> Is there any documentation or reference for me to follow for creating
> something like that?
>
>
>
> Thanks
>
>
>
> --
>
> John Alberts
>
> Cloud Optimization Engineer
>
> Ex Libris (USA) Inc.
> 1350 E. Touhy Ave.  Suite 200 East
> Des Plaines, IL 60018
>
>
>
> *Follow Ex Libris on Twitter: @exlibrisgroup
> *
>
>
>



-- 
Best regards, Ruslan.