Re: [rt-users] Quick Ticket Creation

2011-09-07 Thread john s.

Hello Roy 

Thnx for your Tipps it works but i have changed  the Attribute Username to
ME

>From my point of view it's more flexible 

here are my final changes : 

<%loc('Nobody')%> 
<&|/l&>Me


best regards 

john s. 




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Re: [rt-users] Quick Ticket Creation

2011-09-06 Thread Raed El-Hames
John,

You need to edit Elements/QuickCreate and change
<%$session{'CurrentUser'}->Name %>
<%loc('Nobody')%>

TO

<%loc('Nobody')%>
<% 
$session{'CurrentUser'}->Name %>

Roy

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-Original Message-
> From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
> boun...@lists.bestpractical.com] On Behalf Of john s.
> Sent: 06 September 2011 13:22
> To: rt-users@lists.bestpractical.com
> Subject: [rt-users] Quick Ticket Creation
>
>
> Hello everybody
>
> Is it possible to set the owner to nobody by default , if you use the
>
> Option to create a Quick ticket ?
>
>
> best regards
>
> john s.
> --
> View this message in context: http://old.nabble.com/Quick-Ticket-Creation-
> tp32407339p32407339.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>
> 
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Chicago, IL, USA  September 26 & 27, 2011
> *  San Francisco, CA, USA  October 18 & 19, 2011
> *  Washington DC, USA  October 31 & November 1, 2011
> *  Melbourne VIC, Australia  November 28 & 29, 2011
> *  Barcelona, Spain  November 28 & 29, 2011


RT Training Sessions (http://bestpractical.com/services/training.html)
*  Chicago, IL, USA  September 26 & 27, 2011
*  San Francisco, CA, USA  October 18 & 19, 2011
*  Washington DC, USA  October 31 & November 1, 2011
*  Melbourne VIC, Australia  November 28 & 29, 2011
*  Barcelona, Spain  November 28 & 29, 2011


Re: [rt-users] Quick Ticket Creation Box - and code to change passwords back to md5 base 64

2006-05-08 Thread Jesse Vincent



On Mon, May 08, 2006 at 06:58:28AM -0700, Winn Johnston wrote:
> hello all,
>
>   I have up graded to RT 3.4.5, everything seems to be working just fine. 
> Except for the Quick Ticket Creation Box on the main page. After using the 
> Quick Create ticket option, the ticket is never created. Using the long form 
> it works. Am i missing an option that needs to be turned on in one of the 
> configuration files? Thanks in advance.


That should "just work." Is anything showing up in RT's logs?
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