subject:"Re\: \[rt\-users\] RT External Authen\/LDAP import with AD user names as numeric"

Re: [rt-users] RT External Authen/LDAP import with AD user names as numeric

2012-03-27 Thread Murugan

Kevin,

If i could Prefix a string,can i use AD authentication ?Can you guide me
with that hack ?thanks in advance

Murugan

On Mon, Mar 26, 2012 at 7:15 PM, Kevin Falcone falc...@bestpractical.comwrote:

 On Sat, Mar 24, 2012 at 03:59:27PM +0530, Murugan wrote:
 I am new to RT and installed RT4.05 in Ubuntu 11.10 with RT External
 authentication.Active
 Directory users whose login ID is numeric(say 0001234 which will be
 their employee id ) cannot
 log in in RT(user names not created in RT).
 All others whose AD Login ID are alphabet/alphanumeric(like b001) can
 log in (user name
 created in RT).
 I tried LDAP import also and it fails fails with messages like
 [warning]: Skipping user '0003503', as it is numeric
 
  
 (/opt/rt4/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:969)
 
 Is there any way to authenticate or import users from LDAP without
 changing AD user names?

 If you search the list archives, you'll find people who've hacked up
 RT-Authen-ExternalAuth or LDAPImporter to handle number usernames by
 prefixing a string.  RT does not allow numeric usernames, so this is a
 required workaround.  I don't think we've received a patch to make
 that feature core in RT-Authen-ExternalAuth or the LDAPImporter.

 -kevin

 This is my RT External Auth Config file
 
 Set($ExternalAuthPriority, [ 'My_LDAP' ] );
 Set($ExternalInfoPriority, [ 'My_LDAP' ] );
 Set($ExternalServiceUsesSSLorTLS, 0);
 Set($AutoCreateNonExternalUsers, 0);
 
 Set($ExternalSettings, {
 'My_LDAP' = {
 
 'type' = 'ldap',
 'server' = '[1]serverr.domain.com',
 'user' = 'cn=RT,ou=ouname,dc=example,dc=com',
 'pass' = 'Welcome123',
 'base' = 'dc=example,dc=com',
 
 'filter' = '((ObjectCategory=User)(ObjectClass=Person))',
 'd_filter' = '(userAccountControl:1.2.840.113556.1.4.803:=2)',
 
 'tls' = 0,
 # 'ssl_version' = 3,
 
 'net_ldap_args' = [ version = 3 ],
 # 'group' = 'cn=RT Users,dc=sps,dc=co,dc=in',
 # 'group_attr' = 'member',
 
 'attr_match_list' = [ 'Name','EmailAddress' ],
 'attr_map' = { 'Name' = 'sAMAccountName',
 'EmailAddress' = 'mail',
 'Organization' = 'physicalDeliveryOfficeName',
 'RealName' = 'cn',
 'ExternalAuthId' = 'AMAccountName',
 'Gecos' = 'sAMAccountName',
 'WorkPhone' = 'telephoneNumber',
 'Address1' = 'streetAddress',
 'City' = 'l',
 'State' = 'st',
 'Zip' = 'postalCode',
 'Country' = 'co'
 }
 
 In RT_Site Config.PM
 
 Set(@Plugins, qw(RT::Authen::ExternalAuth
 RTx::Calendar
 RT::Extension::JSGantt
 RT::Extension::QuickCalls
 RT::Extension::SLA
 RTx::TicketlistTransactions
 RT::Extension::Utils
 RTx::WorkflowBuilder
 RT::Extension::NotifyOwners));
 
 require
 /opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm;
 Set($AutoCreate, {Privileged = 1});
 
 Am i missing something ?
 
 Regards
 Murugan
 
  References
 
 Visible links
 1. http://serverr.domain.com/

Re: [rt-users] RT External Authen/LDAP import with AD user names as numeric

2012-03-27 Thread Kevin Falcone

On Tue, Mar 27, 2012 at 03:21:38PM +0530, Murugan wrote:
If i could Prefix a string,can i use AD authentication ?Can you guide me 
 with that hack
?thanks in advance

You'll need to search the mailing list archives, I've not configured
RT like this so I'm not sure what you'll need to do.

-kevin

On Mon, Mar 26, 2012 at 7:15 PM, Kevin Falcone 
 [1]falc...@bestpractical.com wrote:
 
  On Sat, Mar 24, 2012 at 03:59:27PM +0530, Murugan wrote:
   I am new to RT and installed RT4.05 in Ubuntu 11.10 with RT External 
 authentication.Active
   Directory users whose login ID is numeric(say 0001234 which will be 
 their employee id )
  cannot
   log in in RT(user names not created in RT).
   All others whose AD Login ID are alphabet/alphanumeric(like b001) can 
 log in (user name
   created in RT).
   I tried LDAP import also and it fails fails with messages like
   [warning]: Skipping user '0003503', as it is numeric
   
 (/opt/rt4/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:969)
  
   Is there any way to authenticate or import users from LDAP without 
 changing AD user names?
 
  If you search the list archives, you'll find people who've hacked up
  RT-Authen-ExternalAuth or LDAPImporter to handle number usernames by
  prefixing a string. RT does not allow numeric usernames, so this is a
  required workaround. I don't think we've received a patch to make
  that feature core in RT-Authen-ExternalAuth or the LDAPImporter.
 
  -kevin
 
   This is my RT External Auth Config file
  
   Set($ExternalAuthPriority, [ 'My_LDAP' ] );
   Set($ExternalInfoPriority, [ 'My_LDAP' ] );
   Set($ExternalServiceUsesSSLorTLS, 0);
   Set($AutoCreateNonExternalUsers, 0);
  
   Set($ExternalSettings, {
   'My_LDAP' = {
  
   'type' = 'ldap',
   'server' = '[1][2]serverr.domain.com',
   'user' = 'cn=RT,ou=ouname,dc=example,dc=com',
   'pass' = 'Welcome123',
   'base' = 'dc=example,dc=com',
  
   'filter' = '((ObjectCategory=User)(ObjectClass=Person))',
   'd_filter' = '(userAccountControl:1.2.840.113556.1.4.803:=2)',
  
   'tls' = 0,
   # 'ssl_version' = 3,
  
   'net_ldap_args' = [ version = 3 ],
   # 'group' = 'cn=RT Users,dc=sps,dc=co,dc=in',
   # 'group_attr' = 'member',
  
   'attr_match_list' = [ 'Name','EmailAddress' ],
   'attr_map' = { 'Name' = 'sAMAccountName',
   'EmailAddress' = 'mail',
   'Organization' = 'physicalDeliveryOfficeName',
   'RealName' = 'cn',
   'ExternalAuthId' = 'AMAccountName',
   'Gecos' = 'sAMAccountName',
   'WorkPhone' = 'telephoneNumber',
   'Address1' = 'streetAddress',
   'City' = 'l',
   'State' = 'st',
   'Zip' = 'postalCode',
   'Country' = 'co'
   }
  
   In RT_Site Config.PM
  
   Set(@Plugins, qw(RT::Authen::ExternalAuth
   RTx::Calendar
   RT::Extension::JSGantt
   RT::Extension::QuickCalls
   RT::Extension::SLA
   RTx::TicketlistTransactions
   RT::Extension::Utils
   RTx::WorkflowBuilder
   RT::Extension::NotifyOwners));
  
   require 
 /opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm;
   Set($AutoCreate, {Privileged = 1});
  
   Am i missing something ?
  
   Regards
   Murugan
  
   References


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Re: [rt-users] RT External Authen/LDAP import with AD user names as numeric

2012-03-26 Thread Kevin Falcone

On Sat, Mar 24, 2012 at 03:59:27PM +0530, Murugan wrote:
I am new to RT and installed RT4.05 in Ubuntu 11.10 with RT External 
 authentication.Active
Directory users whose login ID is numeric(say 0001234 which will be their 
 employee id ) cannot
log in in RT(user names not created in RT).
All others whose AD Login ID are alphabet/alphanumeric(like b001) can log 
 in (user name
created in RT).
I tried LDAP import also and it fails fails with messages like
[warning]: Skipping user '0003503', as it is numeric

 (/opt/rt4/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:969)
 
Is there any way to authenticate or import users from LDAP without 
 changing AD user names?

If you search the list archives, you'll find people who've hacked up
RT-Authen-ExternalAuth or LDAPImporter to handle number usernames by
prefixing a string.  RT does not allow numeric usernames, so this is a
required workaround.  I don't think we've received a patch to make
that feature core in RT-Authen-ExternalAuth or the LDAPImporter.

-kevin

This is my RT External Auth Config file
 
Set($ExternalAuthPriority, [ 'My_LDAP' ] );
Set($ExternalInfoPriority, [ 'My_LDAP' ] );
Set($ExternalServiceUsesSSLorTLS, 0);
Set($AutoCreateNonExternalUsers, 0);
 
Set($ExternalSettings, {
'My_LDAP' = {
 
'type' = 'ldap',
'server' = '[1]serverr.domain.com',
'user' = 'cn=RT,ou=ouname,dc=example,dc=com',
'pass' = 'Welcome123',
'base' = 'dc=example,dc=com',
 
'filter' = '((ObjectCategory=User)(ObjectClass=Person))',
'd_filter' = '(userAccountControl:1.2.840.113556.1.4.803:=2)',
 
'tls' = 0,
# 'ssl_version' = 3,
 
'net_ldap_args' = [ version = 3 ],
# 'group' = 'cn=RT Users,dc=sps,dc=co,dc=in',
# 'group_attr' = 'member',
 
'attr_match_list' = [ 'Name','EmailAddress' ],
'attr_map' = { 'Name' = 'sAMAccountName',
'EmailAddress' = 'mail',
'Organization' = 'physicalDeliveryOfficeName',
'RealName' = 'cn',
'ExternalAuthId' = 'AMAccountName',
'Gecos' = 'sAMAccountName',
'WorkPhone' = 'telephoneNumber',
'Address1' = 'streetAddress',
'City' = 'l',
'State' = 'st',
'Zip' = 'postalCode',
'Country' = 'co'
}
 
In RT_Site Config.PM
 
Set(@Plugins, qw(RT::Authen::ExternalAuth
RTx::Calendar
RT::Extension::JSGantt
RT::Extension::QuickCalls
RT::Extension::SLA
RTx::TicketlistTransactions
RT::Extension::Utils
RTx::WorkflowBuilder
RT::Extension::NotifyOwners));
 
require 
 /opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm;
Set($AutoCreate, {Privileged = 1});
 
Am i missing something ?
 
Regards
Murugan
 
 References
 
Visible links
1. http://serverr.domain.com/


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Re: [rt-users] RT External Authen/LDAP import with AD user names as numeric

Re: [rt-users] RT External Authen/LDAP import with AD user names as numeric

Re: [rt-users] RT External Authen/LDAP import with AD user names as numeric

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