Re: [rt-users] set Due depending on Created
Hi, yes I am doing that already, but they add the days to the current date and not the Created date. Does anyone actually know how I can tell the perlthing to use the created date and not the current date. That would be very helpful. Thanks. Violetta Ruslan Zakirov schrieb: Look into RT::Date class - lib/RT/Date.pm there are several simple methods to add time to the date. -- Vorstand/Board of Management: Dr. Bernd Finkbeiner, Dr. Florian Geyer, Dr. Roland Niemeier, Dr. Arno Steitz, Dr. Ingrid Zech Vorsitzender des Aufsichtsrats/ Chairman of the Supervisory Board: Prof. Dr. Hanns Ruder Sitz/Registered Office: Tuebingen Registergericht/Registration Court: Stuttgart Registernummer/Commercial Register No.: HRB 382196 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] set Due depending on Created
my $created = $self-TicketObj-CreatedObj; $created-Add...; my ($status, $msg) = $self-TicketObj-SetDue( $created-ISO ); $RT::Logger-error(Couldn't set due date: $msg) unless $status; On Wed, Oct 22, 2008 at 5:46 PM, Violetta Wawryk [EMAIL PROTECTED] wrote: Hi, yes I am doing that already, but they add the days to the current date and not the Created date. Does anyone actually know how I can tell the perlthing to use the created date and not the current date. That would be very helpful. Thanks. Violetta Ruslan Zakirov schrieb: Look into RT::Date class - lib/RT/Date.pm there are several simple methods to add time to the date. -- Vorstand/Board of Management: Dr. Bernd Finkbeiner, Dr. Florian Geyer, Dr. Roland Niemeier, Dr. Arno Steitz, Dr. Ingrid Zech Vorsitzender des Aufsichtsrats/ Chairman of the Supervisory Board: Prof. Dr. Hanns Ruder Sitz/Registered Office: Tuebingen Registergericht/Registration Court: Stuttgart Registernummer/Commercial Register No.: HRB 382196 -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] set Due depending on Created
Look into RT::Date class - lib/RT/Date.pm there are several simple methods to add time to the date. On Tue, Oct 21, 2008 at 6:29 PM, Violetta Wawryk [EMAIL PROTECTED] wrote: Hi, can anyone tell me how I can set Due depending on the Created-Date? I know how to get the the Creationdate: my $createdate = ($self-TicketObj-CreatedObj); But how can I encrease it for example 14 days? I did find something that takes the scrip execution time and adds 1 day. $duedate-Set(Format='unknown', Value='1 days'); But that doesn't work if I want to change it 3 days later, because than I would have all in all 17 days. I know that I can write the new date with: $self-TicketObj-SetDue($duedate-ISO); So all I need is the step inbetween. Thanks, Violetta -- creating IT solutions Violetta J. Wawryk science + computing ag IT-Service Hagellocher Weg 73 phone +49 7071 9457 282 72070 Tuebingen, Germany fax +49 7071 9457 211 www.science-computing.de -- Vorstand/Board of Management: Dr. Bernd Finkbeiner, Dr. Florian Geyer, Dr. Roland Niemeier, Dr. Arno Steitz, Dr. Ingrid Zech Vorsitzender des Aufsichtsrats/ Chairman of the Supervisory Board: Prof. Dr. Hanns Ruder Sitz/Registered Office: Tuebingen Registergericht/Registration Court: Stuttgart Registernummer/Commercial Register No.: HRB 382196 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
