Periodically, we see problems where Servers Alive stops sending out Jabber /
XMPP messages. This time, I’ve used DebugView to see why they
aren’t getting through. I created a new check that performs a single
ping of the server running Servers Alive and added an alert that sends an XMPP
(Jabber) message to me. This is the output from that test:
[4660] SA DEBUG entry_thr_check_pre 538- UID= 912--999
[4660] Ping using calgapp7( UID=912)
[4660] Ping Created new instance of wsPingThr!
[4660] PacketSize : 32 - Nr of Frame to Send 1 - Timeout: 5000 - Type of
Service: 0 - Check Type of Service: False
[4660] wsPingThr ~ Enter the Ping method for the PingID: 538
[4660] wsPingThr ~ Ping method for the PingID: 538, hostname: calgapp7,
PackageSize: 32, SendTimes:1, MaxTimeout:5000, old IP:
[4660] wsPingThr ~ Starting the send of Ping for the PingID: 538
[4660] wsPingThr ~ Exiting the Ping method for the PingID: 538
[4660] thPingStart running none THR 538- UID= 912 (started:11:48:14- now:
11:48:14- max:60)
[4660] SA VB ping event START for 172.26.30.145 538- UID= 912
[4660] SA VB entry_thr_check_post start 538- UID= 912
[4660] SA DEBUG start of alerting engine 538- UID= 912
[4660] SA DEBUG end AlertEngine_ExecuteAlert (XMPP) 538- 912
[4660] Trying to disconnect for the user name: serversalive
[4660] SA DEBUG end of AlertEngine_DoAlert 538- 912
[4660] SA DEBUG end AlertEngines_DoAlerts 538- UID= 912
[4660] SA DEBUG end of alerting engine 538-UID= 912
[4660] SA DEBUG adapt icon 538- UID= 912
[4660] SA DEBUG end entry_thr_check_post 538- UID= 912
[4660] SA VB ping event END for 172.26.30.145 538- UID= 912
[4660] Ping Destroy the instance of wsPingThr!
[4660] Message: , Failed to set Port, error description: You cannot change the
RemotePort at this time. A connection is in progress., error code: 0x800a4e85
[4660] Trying to disconnect for the user name: serversalive
Brett Hanson
Systems Analyst – IT Applications Development
13131 Lake Fraser Drive SE
Calgary, AB T2J 7E8
Ph: 403-225-7390
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