Re: [Samba] Re: Problems with Excel MS Word files (EVEN - still ANY ideas?)

2005-04-14 Thread Jonathan Johnson
Jeremy Allison wrote:
On Tue, Apr 12, 2005 at 11:58:40AM -0400, Nathan Vidican wrote:
 

Since applying the two patches you emailed me (one for cpu load, one for MS
Excel issues):
All is working fine now except MS Word; don't know if it's entirely related
or a separate issue all together, but figured I'd post the details and see
if you can think of anything; here's the behaior:
Word (apparently) creates a ~384somerandomnamefile.tmp when a user saves,
the actual file they opened goes to 0 bytes, their smbd process goes to 100%
CPU load, MS Word locks up. We forcefully kill their smbd process, rename
the ~whatever.tmp file to their original whatever.doc file, restart their PC
(else word acts up stupid), and we're good to go... Until the next time it
happens.
Apparently random files, and varyinf users/network segments as before.
Excel, powerpoint, etc not locking up nor causing similar issues at all
anyore - just MS Word. I think it might have something to do with the
autosave feature, or some sort of option in word making it create/deal with
the tmp files but I really don't understand or know the bahavior well enough
to fix it entirely on my own. Help?
   

Can you get me a debug level 10 log on this ? I'm currently working on ACL
behaviour with MS-Office.
Jeremy.
 

You might want to take a look at these two Microsoft Knowledge Base 
articles:

Long delay in the display of file names from the Open dialog box in 
Office XP
http://support.microsoft.com/kb/818792

The File Open dialog box does not automatically select the first 
available document in an Office 2003 program
http://support.microsoft.com/kb/832889

I don't know exactly what your problem is, but the above articles may 
keep you from chasing the wrong horse. :-)

~Jonathan Johnson
Sutinen Consulting, Inc.
[EMAIL PROTECTED]
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Re: [Samba] Re: Problems with Excel MS Word files (EVEN - still ANY ideas?)

2005-04-14 Thread Jeremy Allison
On Wed, Apr 13, 2005 at 06:26:19PM +0100, Bruno Guerreiro wrote:
 Hi there,
 I'm having exactly the same problem.
 If using samba-3.0.13 without ACL's, everything goes perfect.
 ACL's on causes the file to get marked read only.
 Applied the Patch for MS Excel... No results.
 
 Any ideas?
 If you need any info, please ask.

What version of office ? I keep trying to reproduce this and haven't suceeded
yet (Office 2003).

Jeremy.
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Re: [Samba] Re: Problems with Excel MS Word files (EVEN - still ANY ideas?)

2005-04-14 Thread kurt weiss
we have the same problem on systems of many customers:
*) on samba *and* windows server. (2000/2003)
*) only in office verions 2003 (*not* 2000)
seems to be an office problem?
Jeremy Allison schrieb:
On Wed, Apr 13, 2005 at 06:26:19PM +0100, Bruno Guerreiro wrote:
Hi there,
I'm having exactly the same problem.
If using samba-3.0.13 without ACL's, everything goes perfect.
ACL's on causes the file to get marked read only.
Applied the Patch for MS Excel... No results.
Any ideas?
If you need any info, please ask.

What version of office ? I keep trying to reproduce this and haven't suceeded
yet (Office 2003).
Jeremy.
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RE: [Samba] Re: Problems with Excel MS Word files (EVEN - still ANY ideas?)

2005-04-13 Thread Bruno Guerreiro
Hi there,
I'm having exactly the same problem.
If using samba-3.0.13 without ACL's, everything goes perfect.
ACL's on causes the file to get marked read only.
Applied the Patch for MS Excel... No results.

Any ideas?
If you need any info, please ask.

Best Regards,
Bruno Guerreiro

-Original Message-
From: Nathan Vidican [mailto:[EMAIL PROTECTED]
Sent: terça-feira, 12 de Abril de 2005 16:59
To: 'Jeremy Allison'
Cc: samba@lists.samba.org
Subject: RE: [Samba] Re: Problems with Excel  MS Word files (EVEN -
still ANY ideas?)


Since applying the two patches you emailed me (one for cpu load, one for MS
Excel issues):

All is working fine now except MS Word; don't know if it's entirely related
or a separate issue all together, but figured I'd post the details and see
if you can think of anything; here's the behaior:

Word (apparently) creates a ~384somerandomnamefile.tmp when a user saves,
the actual file they opened goes to 0 bytes, their smbd process goes to 100%
CPU load, MS Word locks up. We forcefully kill their smbd process, rename
the ~whatever.tmp file to their original whatever.doc file, restart their PC
(else word acts up stupid), and we're good to go... Until the next time it
happens.

Apparently random files, and varyinf users/network segments as before.
Excel, powerpoint, etc not locking up nor causing similar issues at all
anyore - just MS Word. I think it might have something to do with the
autosave feature, or some sort of option in word making it create/deal with
the tmp files but I really don't understand or know the bahavior well enough
to fix it entirely on my own. Help?

--
Nathan Vidican
[EMAIL PROTECTED]
Windsor Match Plate  Tool Ltd.
http://www.wmptl.com/

-Original Message-
From: Jeremy Allison [mailto:[EMAIL PROTECTED]
Sent: Monday, April 04, 2005 4:05 PM
To: Nathan Vidican
Cc: 'Jeremy Allison'
Subject: Re: [Samba] Re: Problems with Excel  MS Word files (EVEN - still
ANY ideas?)


On Mon, Apr 04, 2005 at 04:02:39PM -0400, Nathan Vidican wrote:
 I'd love to, but can't seem to get the patch to work ... I tried:

 # cd /usr/compile/samba-3.0.13/source
 # patch

 Hmm...  Looks like a unified diff to me...
 The text leading up to this was:
 --
 |+++ smbd/dir.c  2005-04-01 11:55:34.0 -0800
 --
 Patching file smbd/dir.c using Plan A...
 Hunk #1 failed at 573.
 Hunk #2 failed at 582.
 Hunk #3 failed at 601.
 3 out of 3 hunks failed--saving rejects to smbd/dir.c.rej Hmm...
 Ignoring the trailing garbage. done


 Am I missing something, or does it have to be done manually?

Ok, I'm attaching the patch file instead. Better than cut-n-paste into the
mail message :-).

It's the last change :

-   while (SearchDir(dptr-dir_hnd, name, poffset) == True) {
+   if (SearchDir(dptr-dir_hnd, name, poffset)) {

That is the really important one anyway - if this fails try patching that
line by hand.

Thanks,

Jeremy.


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RE: [Samba] Re: Problems with Excel MS Word files (EVEN - still ANY ideas?)

2005-04-12 Thread Nathan Vidican
Since applying the two patches you emailed me (one for cpu load, one for MS
Excel issues):

All is working fine now except MS Word; don't know if it's entirely related
or a separate issue all together, but figured I'd post the details and see
if you can think of anything; here's the behaior:

Word (apparently) creates a ~384somerandomnamefile.tmp when a user saves,
the actual file they opened goes to 0 bytes, their smbd process goes to 100%
CPU load, MS Word locks up. We forcefully kill their smbd process, rename
the ~whatever.tmp file to their original whatever.doc file, restart their PC
(else word acts up stupid), and we're good to go... Until the next time it
happens.

Apparently random files, and varyinf users/network segments as before.
Excel, powerpoint, etc not locking up nor causing similar issues at all
anyore - just MS Word. I think it might have something to do with the
autosave feature, or some sort of option in word making it create/deal with
the tmp files but I really don't understand or know the bahavior well enough
to fix it entirely on my own. Help?

--
Nathan Vidican
[EMAIL PROTECTED]
Windsor Match Plate  Tool Ltd.
http://www.wmptl.com/

-Original Message-
From: Jeremy Allison [mailto:[EMAIL PROTECTED]
Sent: Monday, April 04, 2005 4:05 PM
To: Nathan Vidican
Cc: 'Jeremy Allison'
Subject: Re: [Samba] Re: Problems with Excel  MS Word files (EVEN - still
ANY ideas?)


On Mon, Apr 04, 2005 at 04:02:39PM -0400, Nathan Vidican wrote:
 I'd love to, but can't seem to get the patch to work ... I tried:

 # cd /usr/compile/samba-3.0.13/source
 # patch

 Hmm...  Looks like a unified diff to me...
 The text leading up to this was:
 --
 |+++ smbd/dir.c  2005-04-01 11:55:34.0 -0800
 --
 Patching file smbd/dir.c using Plan A...
 Hunk #1 failed at 573.
 Hunk #2 failed at 582.
 Hunk #3 failed at 601.
 3 out of 3 hunks failed--saving rejects to smbd/dir.c.rej Hmm...
 Ignoring the trailing garbage. done


 Am I missing something, or does it have to be done manually?

Ok, I'm attaching the patch file instead. Better than cut-n-paste into the
mail message :-).

It's the last change :

-   while (SearchDir(dptr-dir_hnd, name, poffset) == True) {
+   if (SearchDir(dptr-dir_hnd, name, poffset)) {

That is the really important one anyway - if this fails try patching that
line by hand.

Thanks,

Jeremy.


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Re: [Samba] Re: Problems with Excel MS Word files (EVEN - still ANY ideas?)

2005-04-12 Thread Jeremy Allison
On Tue, Apr 12, 2005 at 11:58:40AM -0400, Nathan Vidican wrote:
 Since applying the two patches you emailed me (one for cpu load, one for MS
 Excel issues):
 
 All is working fine now except MS Word; don't know if it's entirely related
 or a separate issue all together, but figured I'd post the details and see
 if you can think of anything; here's the behaior:
 
 Word (apparently) creates a ~384somerandomnamefile.tmp when a user saves,
 the actual file they opened goes to 0 bytes, their smbd process goes to 100%
 CPU load, MS Word locks up. We forcefully kill their smbd process, rename
 the ~whatever.tmp file to their original whatever.doc file, restart their PC
 (else word acts up stupid), and we're good to go... Until the next time it
 happens.
 
 Apparently random files, and varyinf users/network segments as before.
 Excel, powerpoint, etc not locking up nor causing similar issues at all
 anyore - just MS Word. I think it might have something to do with the
 autosave feature, or some sort of option in word making it create/deal with
 the tmp files but I really don't understand or know the bahavior well enough
 to fix it entirely on my own. Help?

Can you get me a debug level 10 log on this ? I'm currently working on ACL
behaviour with MS-Office.

Jeremy.
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Re: [Samba] Re: Problems with Excel MS Word files (EVEN - still ANY ideas?)

2005-04-04 Thread Jeremy Allison
On Wed, Mar 30, 2005 at 02:30:36PM -0500, Nathan Vidican wrote:
 Still experiencing two issues here; we get smbd processes that seem hung-out
 and climb to 99% CPU utilization... While there, the end-user's PC seems to
 spawn a new smbd process and cannot access the MS Office file (sometimes
 excel, sometimes word - even powerpoint this morning), stating it's locked
 for read only access. We manually do a kill, then a forced kill of the smbd
 process in question, and the office app actually then immediately crashes
 loosing any other documents open. So the second issue, is the locking up of
 end users' files.

Can you try this patch against 3.0.13 please ? It may be the problem you're
seeing.

Jeremy.

--- /home/jeremy/tmp/samba-3.0.13/source/smbd/dir.c 2005-03-23 
12:30:27.0 -0800
+++ smbd/dir.c  2005-04-01 11:55:34.0 -0800
@@ -573,8 +573,6 @@
}
}
  
-   dptr-has_wild = True;
-
/* In case sensitive mode we don't search - we know if it doesn't exist
   with a stat we will fail. */
  
@@ -584,6 +582,7 @@
dptr-dir_hnd-offset = *poffset = -1;
return NULL;
} else {
+   dptr-has_wild = True;
return dptr_normal_ReadDirName(dptr, poffset, pst);
}
 }
@@ -602,7 +601,7 @@
return False;
}
  
-   while (SearchDir(dptr-dir_hnd, name, poffset) == True) {
+   if (SearchDir(dptr-dir_hnd, name, poffset)) {
if (is_visible_file(dptr-conn, dptr-path, name, pst, True)) {
return True;
}

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RE: [Samba] Re: Problems with Excel MS Word files (EVEN - still ANY ideas?)

2005-03-30 Thread Nathan Vidican
Still experiencing two issues here; we get smbd processes that seem hung-out
and climb to 99% CPU utilization... While there, the end-user's PC seems to
spawn a new smbd process and cannot access the MS Office file (sometimes
excel, sometimes word - even powerpoint this morning), stating it's locked
for read only access. We manually do a kill, then a forced kill of the smbd
process in question, and the office app actually then immediately crashes
loosing any other documents open. So the second issue, is the locking up of
end users' files.

I increased the log level for users to 2, and am attaching a snippet of a
users logfile; from what I can tell it appears to continually open the same
file back and forth, when in fact the end user (this case me doing test) has
only once opened the file, and not saved nor closed the file. Please see
copy/paste below for logfile.

From what I can tell it's almost as though the workstation is continually
losing connection or something, but seems to be happening in two completely
different shares, network segments, subnets, servers, and users - no real
pattern and it's not specific to any one thing except samba that we can
isolate. The network is a fully switched 100mbit network with gigabit
ethernet on the main switch including gigabit interfaces from the servers.
All end users are connected via segments (usually one or two 24 port 10/100
un managed switches) which tie into the main 10/100/1000mbit switch via
100mbit fiber-optic transceivers. The user/machine log snippet attached is
from a segment which has two 24 port switches attached to fiber transceiver
coming back to the server room, having the other end (transceiver) attached
to the gigabit switch the server in question is plugged into. This same
segment has approx 40 users attached to it, and at seemingly random we have
three to four with this problem from different physical areas.

Also attaching the relevant portions of smb.conf from one of the servers
(BDC):

--
Nathan Vidican
[EMAIL PROTECTED]
Windsor Match Plate  Tool Ltd.
http://www.wmptl.com/


-SMB.CONF-
[global]
workgroup = WMPDOM
server string = WMPTL Backup Domain Controller
security = user
netbios name = WMPTWO
hosts allow = 10.10.13. 127.
load printers = yes
printing = cups
printcap name = cups
printer admin = @Print Operators
show add printer wizard = yes
case sensitive = no
preserve case = no
guest account = pcguest
log file = /var/log/samba/%m.log
max log size = 5000
log level = 2 user : 1
passdb backend = ldapsam:ldap://127.0.0.1:389
ldap suffix = dc=wmptl,dc=net
ldap machine suffix = ou=Machines
ldap user suffix = ou=People
ldap idmap suffix = ou=People
ldap group suffix = ou=Groups
ldap admin dn = cn=root,dc=wmptl,dc=net
ldap passwd sync = yes
time server = yes
cups options = raw
admin users = @Domain Admins @wheel Administrator
add machine script = /server/bin/smbldap-tools/smbldap-useradd.pl -m %u
ldap delete dn = yes
# delete user script = /server/bin/smbldap-tools/smbldap-userdel.pl %u
add group script = /server/bin/smbldap-tools/smbldap-groupadd.pl -p %g
add user to group script = /server/bin/smbldap-tools/smbldap-groupmod.pl -m
%u %g
delete user from group script =
/server/bin/smbldap-tools/smbldap-groupmod.pl -x %u %g
set primary group script = /server/bin/smbldap-tools/smbldap-groupmod.pl -g
%g %u
socket options = TCP_NODELAY
interfaces = 10.10.13.90/24 127.0.0.1/8
bind interfaces only = yes
local master = no
os level = 32
domain master = no
preferred master = no
domain logons = yes
encrypt passwords = yes
passwd program = /server/bin/smbldap-tools/smbldap-passwd.pl -u %u
passwd chat = Changing password for*\nNew Password* %n\n *Retype new
password* %n\n
logon script = everyone.bat
logon path = \\WMPTWO\Profiles\%U
wins support = no
wins server = 10.10.13.80
wins proxy = no
dns proxy = no
create mask = 0664
directory mask = 0775
# figured this might have helped, but makes no change enabled or not:
; level2 oplocks = no
; oplocks = no
veto oplock files = /*.mdb/
dos filetimes = yes

# Share Definitions
==
[homes]
comment = Home Directories
valid users = %U
read only = no
create mask = 0660
directory mask = 0770
browseable = no
oplocks = no

# all shares:
include = /server/bin/samba-3.0.13/lib/shares.conf
-END SMB.CONF-

-LOGFILE-
[2005/03/30 14:09:48, 2] smbd/open.c:open_file(245)
  dristovs opened file meeting agendas/management rev
meetings/03-31-2005/management review - presentation.ppt read=Yes write=Yes
(numopen=3)
[2005/03/30 14:09:49, 2] smbd/close.c:close_normal_file(272)
  dristovs closed file meeting agendas/management rev
meetings/03-31-2005/management review - presentation.ppt (numopen=2)
[2005/03/30 14:09:49, 2] smbd/open.c:open_file(245)
  dristovs opened file meeting agendas/management rev
meetings/03-31-2005/management review - presentation.ppt read=Yes write=No
(numopen=3)
[2005/03/30 14:09:49, 2] smbd/close.c:close_normal_file(272)
  dristovs closed file meeting