subject:"\[sane\-devel\] Scanbd fails to start with multiple scanners \(and no paper loaded\)"

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-04 Thread Greg Kontos

Wilhelm,

I let scanbd run overnight with two scanners hooked up.  No issues at all.  The 
trunk version is working great!  Thank you very much.

Now, I just need to get it running as a service again.  I was previously using 
the debian package distribution.

Thank you for your help!

- Greg




Greg Kontos
LIMS Integration Specialist

Innovative Diagnostic Laboratory
8751 Park Central Drive, Suite 200
Richmond, VA 23227
Phone: (804) 261-3340 ext.1846
Cell Phone:
Fax: (804) 515-7291
mailto:gkon...@myinnovativelab.com

Visit our website: http://www.myinnovativelab.com

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
previous e-mail messages attached to it contain confidential and/or privileged 
information meant for the listed recipient(s) only. You may not distribute or 
share this correspondence without written authorization from the above author.

If you are not the intended recipient, or a person responsible for delivering 
it to the intended recipient, you are hereby notified that any disclosure, 
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to this transmission is STRICTLY PROHIBITED. If you have received this 
transmission in error, please immediately notify me by reply e-mail and destroy 
the original transmission and its attachments without saving them in any manner.

-Original Message-
From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
Sent: Wednesday, June 03, 2015 10:59 AM
To: Greg Kontos; sane-devel@lists.alioth.debian.org
Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and no 
paper loaded)

Well, looks like an embarrassing (and weird) error: could you please try the 
trunk version of scanbd now?

Am 03.06.2015 um 16:18 schrieb Greg Kontos:
> Thank you, Wilhelm.  I appreciate you looking into this issue.  I tried 
> commenting out the paperload and paperunload actions, which still led to the 
> same behavior where the process dies on startup.  I went an extra step and 
> also commented out the entire scanner specific fujitsu conf file within the 
> main scanbd.conf file.  Unfortunately, I still see the same behavior on 
> startup.
>
> :) I'm pretty lucky to have multiple scanners to test with.  If there are 
> tests you would like me to run, just shout.
>
> Thanks again,
> Greg
>
>
>
>
>
> Greg Kontos
> LIMS Integration Specialist
>
> Innovative Diagnostic Laboratory
> 8751 Park Central Drive, Suite 200
> Richmond, VA 23227
> Phone: (804) 261-3340 ext.1846
> Cell Phone:
> Fax: (804) 515-7291
> mailto:gkon...@myinnovativelab.com
>
> Visit our website: http://www.myinnovativelab.com
>
> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
> previous e-mail messages attached to it contain confidential and/or 
> privileged information meant for the listed recipient(s) only. You may not 
> distribute or share this correspondence without written authorization from 
> the above author.
>
> If you are not the intended recipient, or a person responsible for delivering 
> it to the intended recipient, you are hereby notified that any disclosure, 
> copying, distribution or use of any of the information contained in or 
> attached to this transmission is STRICTLY PROHIBITED. If you have received 
> this transmission in error, please immediately notify me by reply e-mail and 
> destroy the original transmission and its attachments without saving them in 
> any manner.
>
> -Original Message-
> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
> Sent: Wednesday, June 03, 2015 1:38 AM
> To: Greg Kontos; sane-devel@lists.alioth.debian.org
> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners
> (and no paper loaded)
>
> Hi Greg,
>
> do you need the "paperload" or "paperunload" action? If not, please remove 
> them from the config file, if yes, then give them a correct script name.
>
> With this changes, please give me the full startup log with debug level 7.
>
> Thanks,
>  Wilhelm
>
> Am 02.06.2015 um 17:31 schrieb Wilhelm:
>> Hi Greg,
>>
>> thank you for your patience!
>>
>> I have some ideas where to look for this type of error, but
>> unfortunately not enough time to do so. And I don't have access to
>> more than one scanner at the moment :-(
>>
>> But please stay tuned ...
>>
>> Thanks,
>>  Wilhelm
>>
>>
>> Am 02.06.2015 um 14:35 schrieb Greg Kontos:
>>> Hi Wilhelm,
>>>
>>> I'm following up to see if you have any thoughts or advice regarding the 
>>> trouble with running multiple scanners?
>>>
>>> Thanks,
>>> Greg
>>>
>>>
>>>
>>>
>>> Greg Kontos
>

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-03 Thread Wilhelm

Well, looks like an embarrassing (and weird) error: could you please try
the trunk version of scanbd now?

Am 03.06.2015 um 16:18 schrieb Greg Kontos:
> Thank you, Wilhelm.  I appreciate you looking into this issue.  I tried 
> commenting out the paperload and paperunload actions, which still led to the 
> same behavior where the process dies on startup.  I went an extra step and 
> also commented out the entire scanner specific fujitsu conf file within the 
> main scanbd.conf file.  Unfortunately, I still see the same behavior on 
> startup.
> 
> :) I'm pretty lucky to have multiple scanners to test with.  If there are 
> tests you would like me to run, just shout.
> 
> Thanks again,
> Greg
> 
> 
> 
> 
> 
> Greg Kontos
> LIMS Integration Specialist
> 
> Innovative Diagnostic Laboratory
> 8751 Park Central Drive, Suite 200
> Richmond, VA 23227
> Phone: (804) 261-3340 ext.1846
> Cell Phone:
> Fax: (804) 515-7291
> mailto:gkon...@myinnovativelab.com
> 
> Visit our website: http://www.myinnovativelab.com
> 
> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
> previous e-mail messages attached to it contain confidential and/or 
> privileged information meant for the listed recipient(s) only. You may not 
> distribute or share this correspondence without written authorization from 
> the above author.
> 
> If you are not the intended recipient, or a person responsible for delivering 
> it to the intended recipient, you are hereby notified that any disclosure, 
> copying, distribution or use of any of the information contained in or 
> attached to this transmission is STRICTLY PROHIBITED. If you have received 
> this transmission in error, please immediately notify me by reply e-mail and 
> destroy the original transmission and its attachments without saving them in 
> any manner.
> 
> -Original Message-
> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
> Sent: Wednesday, June 03, 2015 1:38 AM
> To: Greg Kontos; sane-devel@lists.alioth.debian.org
> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
> no paper loaded)
> 
> Hi Greg,
> 
> do you need the "paperload" or "paperunload" action? If not, please remove 
> them from the config file, if yes, then give them a correct script name.
> 
> With this changes, please give me the full startup log with debug level 7.
> 
> Thanks,
>  Wilhelm
> 
> Am 02.06.2015 um 17:31 schrieb Wilhelm:
>> Hi Greg,
>>
>> thank you for your patience!
>>
>> I have some ideas where to look for this type of error, but
>> unfortunately not enough time to do so. And I don't have access to
>> more than one scanner at the moment :-(
>>
>> But please stay tuned ...
>>
>> Thanks,
>>  Wilhelm
>>
>>
>> Am 02.06.2015 um 14:35 schrieb Greg Kontos:
>>> Hi Wilhelm,
>>>
>>> I'm following up to see if you have any thoughts or advice regarding the 
>>> trouble with running multiple scanners?
>>>
>>> Thanks,
>>> Greg
>>>
>>>
>>>
>>>
>>> Greg Kontos
>>> LIMS Integration Specialist
>>>
>>> Innovative Diagnostic Laboratory
>>> 8751 Park Central Drive, Suite 200
>>> Richmond, VA 23227
>>> Phone: (804) 261-3340 ext.1846
>>> Cell Phone:
>>> Fax: (804) 515-7291
>>> mailto:gkon...@myinnovativelab.com
>>>
>>> Visit our website: http://www.myinnovativelab.com
>>>
>>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>>> or previous e-mail messages attached to it contain confidential and/or 
>>> privileged information meant for the listed recipient(s) only. You may not 
>>> distribute or share this correspondence without written authorization from 
>>> the above author.
>>>
>>> If you are not the intended recipient, or a person responsible for 
>>> delivering it to the intended recipient, you are hereby notified that any 
>>> disclosure, copying, distribution or use of any of the information 
>>> contained in or attached to this transmission is STRICTLY PROHIBITED. If 
>>> you have received this transmission in error, please immediately notify me 
>>> by reply e-mail and destroy the original transmission and its attachments 
>>> without saving them in any manner.
>>>
>>> -Original Message-
>>> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
>>> Sent: Friday, May 22, 2015 12:15 AM
>>> To: Greg Kontos; sane-devel@lists.alioth.debian.

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-03 Thread Greg Kontos

Thank you, Wilhelm.  I appreciate you looking into this issue.  I tried 
commenting out the paperload and paperunload actions, which still led to the 
same behavior where the process dies on startup.  I went an extra step and also 
commented out the entire scanner specific fujitsu conf file within the main 
scanbd.conf file.  Unfortunately, I still see the same behavior on startup.

:) I'm pretty lucky to have multiple scanners to test with.  If there are tests 
you would like me to run, just shout.

Thanks again,
Greg




Greg Kontos
LIMS Integration Specialist

Innovative Diagnostic Laboratory
8751 Park Central Drive, Suite 200
Richmond, VA 23227
Phone: (804) 261-3340 ext.1846
Cell Phone:
Fax: (804) 515-7291
mailto:gkon...@myinnovativelab.com

Visit our website: http://www.myinnovativelab.com

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
previous e-mail messages attached to it contain confidential and/or privileged 
information meant for the listed recipient(s) only. You may not distribute or 
share this correspondence without written authorization from the above author.

If you are not the intended recipient, or a person responsible for delivering 
it to the intended recipient, you are hereby notified that any disclosure, 
copying, distribution or use of any of the information contained in or attached 
to this transmission is STRICTLY PROHIBITED. If you have received this 
transmission in error, please immediately notify me by reply e-mail and destroy 
the original transmission and its attachments without saving them in any manner.

-Original Message-
From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
Sent: Wednesday, June 03, 2015 1:38 AM
To: Greg Kontos; sane-devel@lists.alioth.debian.org
Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and no 
paper loaded)

Hi Greg,

do you need the "paperload" or "paperunload" action? If not, please remove them 
from the config file, if yes, then give them a correct script name.

With this changes, please give me the full startup log with debug level 7.

Thanks,
 Wilhelm

Am 02.06.2015 um 17:31 schrieb Wilhelm:
> Hi Greg,
>
> thank you for your patience!
>
> I have some ideas where to look for this type of error, but
> unfortunately not enough time to do so. And I don't have access to
> more than one scanner at the moment :-(
>
> But please stay tuned ...
>
> Thanks,
>  Wilhelm
>
>
> Am 02.06.2015 um 14:35 schrieb Greg Kontos:
>> Hi Wilhelm,
>>
>> I'm following up to see if you have any thoughts or advice regarding the 
>> trouble with running multiple scanners?
>>
>> Thanks,
>> Greg
>>
>>
>>
>>
>> Greg Kontos
>> LIMS Integration Specialist
>>
>> Innovative Diagnostic Laboratory
>> 8751 Park Central Drive, Suite 200
>> Richmond, VA 23227
>> Phone: (804) 261-3340 ext.1846
>> Cell Phone:
>> Fax: (804) 515-7291
>> mailto:gkon...@myinnovativelab.com
>>
>> Visit our website: http://www.myinnovativelab.com
>>
>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>> or previous e-mail messages attached to it contain confidential and/or 
>> privileged information meant for the listed recipient(s) only. You may not 
>> distribute or share this correspondence without written authorization from 
>> the above author.
>>
>> If you are not the intended recipient, or a person responsible for 
>> delivering it to the intended recipient, you are hereby notified that any 
>> disclosure, copying, distribution or use of any of the information contained 
>> in or attached to this transmission is STRICTLY PROHIBITED. If you have 
>> received this transmission in error, please immediately notify me by reply 
>> e-mail and destroy the original transmission and its attachments without 
>> saving them in any manner.
>>
>> -Original Message-
>> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
>> Sent: Friday, May 22, 2015 12:15 AM
>> To: Greg Kontos; sane-devel@lists.alioth.debian.org
>> Subject: Re: [sane-devel] Scanbd fails to start with multiple
>> scanners (and no paper loaded)
>>
>> Hi Greg,
>>
>> please post the scanbd.conf and all the included config files (e.g.
>> fujitsu.conf, ...),
>>
>>
>> Am 21.05.2015 um 15:59 schrieb Greg Kontos:
>>> Thank you, Wilhelm.
>>>
>>> The attached zip contains log files with debug level 7.  The file 
>>> syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
>>> shows the process starting properly with paper loaded into the scanners.
>>>
>>> I have also included
>>> - the *.script

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-02 Thread Wilhelm

Hi Greg,

do you need the "paperload" or "paperunload" action? If not, please
remove them from the config file, if yes, then give them a correct
script name.

With this changes, please give me the full startup log with debug level 7.

Thanks,
 Wilhelm

Am 02.06.2015 um 17:31 schrieb Wilhelm:
> Hi Greg,
> 
> thank you for your patience!
> 
> I have some ideas where to look for this type of error, but
> unfortunately not enough time to do so. And I don't have access to more
> than one scanner at the moment :-(
> 
> But please stay tuned ...
> 
> Thanks,
>  Wilhelm
> 
> 
> Am 02.06.2015 um 14:35 schrieb Greg Kontos:
>> Hi Wilhelm,
>>
>> I'm following up to see if you have any thoughts or advice regarding the 
>> trouble with running multiple scanners?
>>
>> Thanks,
>> Greg
>>
>>
>>
>>
>> Greg Kontos
>> LIMS Integration Specialist
>>
>> Innovative Diagnostic Laboratory
>> 8751 Park Central Drive, Suite 200
>> Richmond, VA 23227
>> Phone: (804) 261-3340 ext.1846
>> Cell Phone:
>> Fax: (804) 515-7291
>> mailto:gkon...@myinnovativelab.com
>>
>> Visit our website: http://www.myinnovativelab.com
>>
>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>> or previous e-mail messages attached to it contain confidential and/or 
>> privileged information meant for the listed recipient(s) only. You may not 
>> distribute or share this correspondence without written authorization from 
>> the above author.
>>
>> If you are not the intended recipient, or a person responsible for 
>> delivering it to the intended recipient, you are hereby notified that any 
>> disclosure, copying, distribution or use of any of the information contained 
>> in or attached to this transmission is STRICTLY PROHIBITED. If you have 
>> received this transmission in error, please immediately notify me by reply 
>> e-mail and destroy the original transmission and its attachments without 
>> saving them in any manner.
>>
>> -Original Message-
>> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
>> Sent: Friday, May 22, 2015 12:15 AM
>> To: Greg Kontos; sane-devel@lists.alioth.debian.org
>> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
>> no paper loaded)
>>
>> Hi Greg,
>>
>> please post the scanbd.conf and all the included config files (e.g.
>> fujitsu.conf, ...),
>>
>>
>> Am 21.05.2015 um 15:59 schrieb Greg Kontos:
>>> Thank you, Wilhelm.
>>>
>>> The attached zip contains log files with debug level 7.  The file 
>>> syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
>>> shows the process starting properly with paper loaded into the scanners.
>>>
>>> I have also included
>>> - the *.script files referenced in the scanbd.conf file.
>>> - scanbd is the config file from /etc/default/scanbd
>>> - scanbd.service is the systemctl file from
>>> /lib/systemd/system/scanbd.service
>>>
>>> Let me know if there are any more files or test cases that I can run to 
>>> help troubleshoot this issue.
>>>
>>> Regards,
>>> G Kontos
>>>
>>>
>>>
>>>
>>> Greg Kontos
>>> LIMS Integration Specialist
>>>
>>> Innovative Diagnostic Laboratory
>>> 8751 Park Central Drive, Suite 200
>>> Richmond, VA 23227
>>> Phone: (804) 261-3340 ext.1846
>>> Cell Phone:
>>> Fax: (804) 515-7291
>>> mailto:gkon...@myinnovativelab.com
>>>
>>> Visit our website: http://www.myinnovativelab.com
>>>
>>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>>> or previous e-mail messages attached to it contain confidential and/or 
>>> privileged information meant for the listed recipient(s) only. You may not 
>>> distribute or share this correspondence without written authorization from 
>>> the above author.
>>>
>>> If you are not the intended recipient, or a person responsible for 
>>> delivering it to the intended recipient, you are hereby notified that any 
>>> disclosure, copying, distribution or use of any of the information 
>>> contained in or attached to this transmission is STRICTLY PROHIBITED. If 
>>> you have received this transmission in error, please immediately notify me 
>>> by reply e-mail and destroy the original transmission and its attachments 
>>> without saving them in any m

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-02 Thread Wilhelm

Hi Greg,

thank you for your patience!

I have some ideas where to look for this type of error, but
unfortunately not enough time to do so. And I don't have access to more
than one scanner at the moment :-(

But please stay tuned ...

Thanks,
 Wilhelm


Am 02.06.2015 um 14:35 schrieb Greg Kontos:
> Hi Wilhelm,
> 
> I'm following up to see if you have any thoughts or advice regarding the 
> trouble with running multiple scanners?
> 
> Thanks,
> Greg
> 
> 
> 
> 
> Greg Kontos
> LIMS Integration Specialist
> 
> Innovative Diagnostic Laboratory
> 8751 Park Central Drive, Suite 200
> Richmond, VA 23227
> Phone: (804) 261-3340 ext.1846
> Cell Phone:
> Fax: (804) 515-7291
> mailto:gkon...@myinnovativelab.com
> 
> Visit our website: http://www.myinnovativelab.com
> 
> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
> previous e-mail messages attached to it contain confidential and/or 
> privileged information meant for the listed recipient(s) only. You may not 
> distribute or share this correspondence without written authorization from 
> the above author.
> 
> If you are not the intended recipient, or a person responsible for delivering 
> it to the intended recipient, you are hereby notified that any disclosure, 
> copying, distribution or use of any of the information contained in or 
> attached to this transmission is STRICTLY PROHIBITED. If you have received 
> this transmission in error, please immediately notify me by reply e-mail and 
> destroy the original transmission and its attachments without saving them in 
> any manner.
> 
> -Original Message-
> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
> Sent: Friday, May 22, 2015 12:15 AM
> To: Greg Kontos; sane-devel@lists.alioth.debian.org
> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
> no paper loaded)
> 
> Hi Greg,
> 
> please post the scanbd.conf and all the included config files (e.g.
> fujitsu.conf, ...),
> 
> 
> Am 21.05.2015 um 15:59 schrieb Greg Kontos:
>> Thank you, Wilhelm.
>>
>> The attached zip contains log files with debug level 7.  The file 
>> syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
>> shows the process starting properly with paper loaded into the scanners.
>>
>> I have also included
>> - the *.script files referenced in the scanbd.conf file.
>> - scanbd is the config file from /etc/default/scanbd
>> - scanbd.service is the systemctl file from
>> /lib/systemd/system/scanbd.service
>>
>> Let me know if there are any more files or test cases that I can run to help 
>> troubleshoot this issue.
>>
>> Regards,
>> G Kontos
>>
>>
>>
>>
>> Greg Kontos
>> LIMS Integration Specialist
>>
>> Innovative Diagnostic Laboratory
>> 8751 Park Central Drive, Suite 200
>> Richmond, VA 23227
>> Phone: (804) 261-3340 ext.1846
>> Cell Phone:
>> Fax: (804) 515-7291
>> mailto:gkon...@myinnovativelab.com
>>
>> Visit our website: http://www.myinnovativelab.com
>>
>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>> or previous e-mail messages attached to it contain confidential and/or 
>> privileged information meant for the listed recipient(s) only. You may not 
>> distribute or share this correspondence without written authorization from 
>> the above author.
>>
>> If you are not the intended recipient, or a person responsible for 
>> delivering it to the intended recipient, you are hereby notified that any 
>> disclosure, copying, distribution or use of any of the information contained 
>> in or attached to this transmission is STRICTLY PROHIBITED. If you have 
>> received this transmission in error, please immediately notify me by reply 
>> e-mail and destroy the original transmission and its attachments without 
>> saving them in any manner.
>>
>> -Original Message-
>> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
>> Sent: Wednesday, May 20, 2015 5:24 PM
>> To: Greg Kontos; sane-devel@lists.alioth.debian.org
>> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners
>> (and no paper loaded)
>>
>> Am 20.05.2015 um 21:24 schrieb Greg Kontos:
>>> Thank you, Wilhelm.  I appreciate you taking the time to look into this.
>>>
>>> I am using version 1.4.0-2 of scanbd.  This problem does not persist with 
>>> only one scanner.  It seems that the scanner will trigger the page-loaded 
>>> action after a scan is complete.  So the strange behavior of the scan 
>>> button ha

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-02 Thread Greg Kontos

Hi Wilhelm,

I'm following up to see if you have any thoughts or advice regarding the 
trouble with running multiple scanners?

Thanks,
Greg




Greg Kontos
LIMS Integration Specialist

Innovative Diagnostic Laboratory
8751 Park Central Drive, Suite 200
Richmond, VA 23227
Phone: (804) 261-3340 ext.1846
Cell Phone:
Fax: (804) 515-7291
mailto:gkon...@myinnovativelab.com

Visit our website: http://www.myinnovativelab.com

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
previous e-mail messages attached to it contain confidential and/or privileged 
information meant for the listed recipient(s) only. You may not distribute or 
share this correspondence without written authorization from the above author.

If you are not the intended recipient, or a person responsible for delivering 
it to the intended recipient, you are hereby notified that any disclosure, 
copying, distribution or use of any of the information contained in or attached 
to this transmission is STRICTLY PROHIBITED. If you have received this 
transmission in error, please immediately notify me by reply e-mail and destroy 
the original transmission and its attachments without saving them in any manner.

-Original Message-
From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
Sent: Friday, May 22, 2015 12:15 AM
To: Greg Kontos; sane-devel@lists.alioth.debian.org
Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and no 
paper loaded)

Hi Greg,

please post the scanbd.conf and all the included config files (e.g.
fujitsu.conf, ...),


Am 21.05.2015 um 15:59 schrieb Greg Kontos:
> Thank you, Wilhelm.
>
> The attached zip contains log files with debug level 7.  The file 
> syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
> shows the process starting properly with paper loaded into the scanners.
>
> I have also included
> - the *.script files referenced in the scanbd.conf file.
> - scanbd is the config file from /etc/default/scanbd
> - scanbd.service is the systemctl file from
> /lib/systemd/system/scanbd.service
>
> Let me know if there are any more files or test cases that I can run to help 
> troubleshoot this issue.
>
> Regards,
> G Kontos
>
>
>
>
> Greg Kontos
> LIMS Integration Specialist
>
> Innovative Diagnostic Laboratory
> 8751 Park Central Drive, Suite 200
> Richmond, VA 23227
> Phone: (804) 261-3340 ext.1846
> Cell Phone:
> Fax: (804) 515-7291
> mailto:gkon...@myinnovativelab.com
>
> Visit our website: http://www.myinnovativelab.com
>
> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
> previous e-mail messages attached to it contain confidential and/or 
> privileged information meant for the listed recipient(s) only. You may not 
> distribute or share this correspondence without written authorization from 
> the above author.
>
> If you are not the intended recipient, or a person responsible for delivering 
> it to the intended recipient, you are hereby notified that any disclosure, 
> copying, distribution or use of any of the information contained in or 
> attached to this transmission is STRICTLY PROHIBITED. If you have received 
> this transmission in error, please immediately notify me by reply e-mail and 
> destroy the original transmission and its attachments without saving them in 
> any manner.
>
> -Original Message-
> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
> Sent: Wednesday, May 20, 2015 5:24 PM
> To: Greg Kontos; sane-devel@lists.alioth.debian.org
> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners
> (and no paper loaded)
>
> Am 20.05.2015 um 21:24 schrieb Greg Kontos:
>> Thank you, Wilhelm.  I appreciate you taking the time to look into this.
>>
>> I am using version 1.4.0-2 of scanbd.  This problem does not persist with 
>> only one scanner.  It seems that the scanner will trigger the page-loaded 
>> action after a scan is complete.  So the strange behavior of the scan button 
>> happens in other situations.
>>
>> In the attached zip file please find the scanbd.conf and log files.  The log 
>> file shows two startup sequences.  The first is without paper loaded in the 
>> scanner.  The second has paper loaded on startup.
>
> Sorry, but I need all config files (also the included ones) and please start 
> with debug level = 7.
>
>>
>> Regards,
>> G Kontos
>>
>>
>>
>>
>> Greg Kontos
>> LIMS Integration Specialist
>>
>> Innovative Diagnostic Laboratory
>> 8751 Park Central Drive, Suite 200
>> Richmond, VA 23227
>> Phone: (804) 261-3340 ext.1846
>> Cell Phone:
>> Fax: (804) 515-7291
>> mailto:gkon...@myinnovativelab.com
>>
>> Visi

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-05-21 Thread Wilhelm

Hi Greg,

please post the scanbd.conf and all the included config files (e.g.
fujitsu.conf, ...),


Am 21.05.2015 um 15:59 schrieb Greg Kontos:
> Thank you, Wilhelm.
> 
> The attached zip contains log files with debug level 7.  The file 
> syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
> shows the process starting properly with paper loaded into the scanners.
> 
> I have also included
> - the *.script files referenced in the scanbd.conf file.
> - scanbd is the config file from /etc/default/scanbd
> - scanbd.service is the systemctl file from /lib/systemd/system/scanbd.service
> 
> Let me know if there are any more files or test cases that I can run to help 
> troubleshoot this issue.
> 
> Regards,
> G Kontos
> 
> 
> 
> 
> Greg Kontos
> LIMS Integration Specialist
> 
> Innovative Diagnostic Laboratory
> 8751 Park Central Drive, Suite 200
> Richmond, VA 23227
> Phone: (804) 261-3340 ext.1846
> Cell Phone:
> Fax: (804) 515-7291
> mailto:gkon...@myinnovativelab.com
> 
> Visit our website: http://www.myinnovativelab.com
> 
> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
> previous e-mail messages attached to it contain confidential and/or 
> privileged information meant for the listed recipient(s) only. You may not 
> distribute or share this correspondence without written authorization from 
> the above author.
> 
> If you are not the intended recipient, or a person responsible for delivering 
> it to the intended recipient, you are hereby notified that any disclosure, 
> copying, distribution or use of any of the information contained in or 
> attached to this transmission is STRICTLY PROHIBITED. If you have received 
> this transmission in error, please immediately notify me by reply e-mail and 
> destroy the original transmission and its attachments without saving them in 
> any manner.
> 
> -Original Message-
> From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
> Sent: Wednesday, May 20, 2015 5:24 PM
> To: Greg Kontos; sane-devel@lists.alioth.debian.org
> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
> no paper loaded)
> 
> Am 20.05.2015 um 21:24 schrieb Greg Kontos:
>> Thank you, Wilhelm.  I appreciate you taking the time to look into this.
>>
>> I am using version 1.4.0-2 of scanbd.  This problem does not persist with 
>> only one scanner.  It seems that the scanner will trigger the page-loaded 
>> action after a scan is complete.  So the strange behavior of the scan button 
>> happens in other situations.
>>
>> In the attached zip file please find the scanbd.conf and log files.  The log 
>> file shows two startup sequences.  The first is without paper loaded in the 
>> scanner.  The second has paper loaded on startup.
> 
> Sorry, but I need all config files (also the included ones) and please start 
> with debug level = 7.
> 
>>
>> Regards,
>> G Kontos
>>
>>
>>
>>
>> Greg Kontos
>> LIMS Integration Specialist
>>
>> Innovative Diagnostic Laboratory
>> 8751 Park Central Drive, Suite 200
>> Richmond, VA 23227
>> Phone: (804) 261-3340 ext.1846
>> Cell Phone:
>> Fax: (804) 515-7291
>> mailto:gkon...@myinnovativelab.com
>>
>> Visit our website: http://www.myinnovativelab.com
>>
>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>> or previous e-mail messages attached to it contain confidential and/or 
>> privileged information meant for the listed recipient(s) only. You may not 
>> distribute or share this correspondence without written authorization from 
>> the above author.
>>
>> If you are not the intended recipient, or a person responsible for 
>> delivering it to the intended recipient, you are hereby notified that any 
>> disclosure, copying, distribution or use of any of the information contained 
>> in or attached to this transmission is STRICTLY PROHIBITED. If you have 
>> received this transmission in error, please immediately notify me by reply 
>> e-mail and destroy the original transmission and its attachments without 
>> saving them in any manner.
>>
>> -Original Message-
>> From: sane-devel
>> [mailto:sane-devel-bounces+gkontos=myinnovativelab@lists.alioth.de
>> bian.org] On Behalf Of Wilhelm
>> Sent: Wednesday, May 20, 2015 11:55 AM
>> To: sane-devel@lists.alioth.debian.org
>> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners
>> (and no paper loaded)
>>
>> Hi Greg,
>>
>> please
>>
>> 1) post your scabd config files
>&g

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-05-20 Thread Wilhelm

Am 20.05.2015 um 21:24 schrieb Greg Kontos:
> Thank you, Wilhelm.  I appreciate you taking the time to look into this.
> 
> I am using version 1.4.0-2 of scanbd.  This problem does not persist with 
> only one scanner.  It seems that the scanner will trigger the page-loaded 
> action after a scan is complete.  So the strange behavior of the scan button 
> happens in other situations.
> 
> In the attached zip file please find the scanbd.conf and log files.  The log 
> file shows two startup sequences.  The first is without paper loaded in the 
> scanner.  The second has paper loaded on startup.

Sorry, but I need all config files (also the included ones) and please
start with debug level = 7.

> 
> Regards,
> G Kontos
> 
> 
> 
> 
> Greg Kontos
> LIMS Integration Specialist
> 
> Innovative Diagnostic Laboratory
> 8751 Park Central Drive, Suite 200
> Richmond, VA 23227
> Phone: (804) 261-3340 ext.1846
> Cell Phone:
> Fax: (804) 515-7291
> mailto:gkon...@myinnovativelab.com
> 
> Visit our website: http://www.myinnovativelab.com
> 
> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
> previous e-mail messages attached to it contain confidential and/or 
> privileged information meant for the listed recipient(s) only. You may not 
> distribute or share this correspondence without written authorization from 
> the above author.
> 
> If you are not the intended recipient, or a person responsible for delivering 
> it to the intended recipient, you are hereby notified that any disclosure, 
> copying, distribution or use of any of the information contained in or 
> attached to this transmission is STRICTLY PROHIBITED. If you have received 
> this transmission in error, please immediately notify me by reply e-mail and 
> destroy the original transmission and its attachments without saving them in 
> any manner.
> 
> -Original Message-
> From: sane-devel 
> [mailto:sane-devel-bounces+gkontos=myinnovativelab@lists.alioth.debian.org]
>  On Behalf Of Wilhelm
> Sent: Wednesday, May 20, 2015 11:55 AM
> To: sane-devel@lists.alioth.debian.org
> Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
> no paper loaded)
> 
> Hi Greg,
> 
> please
> 
> 1) post your scabd config files
> 2) provide scanbd version information
> 
> I see a page-load event with no script defined - looks strange.
> 
> You said that there wasn't any paper load: so the page-load event get fired 
> without any paper load action? More strange.
> 
> 3) Can please give the full log from scanbd startup till crash.
> 
> Does the problem remain with only one scanner?
> 
> 
> Am 20.05.2015 um 16:49 schrieb Greg Kontos:
>> Hello,
>>
>>
>>
>> I’m running scanbd on a debian machine with version 1.0.25 of the
>> sane-backend.  I installed scanbd using apt-get, sane-backend was
>> compiled from a git clone.  I’m using two fujitsu fi-7160 scanners in
>> my setup.  The problem: If there is no paper loaded in at least one
>> scanner, scanbd.service will exit the main process and abort.  This
>> failure will at a variety of times depending on the circumstances.  It
>> will happen during startup of the machine.  It will also happen after
>> a few minutes after a scan process is complete.  This post-scan
>> behavior is not 100% replicable.
>>
>>
>>
>> The following is /var/log/syslog after a system restart.  : (I can
>> provide a more detailed log if that will be helpful)
>>
>>
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Paths.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Paths.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Timers.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Timers.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Sockets.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Sockets.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Basic System.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Basic System.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Default.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Default.
>>
>> May 20 09:36:40 hp6300pro-23 systemd[1151]: Startup finished in 4ms.
>>
>> May 20 09:37:06 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action
>> for page-loaded for device fujitsu:fi-7160:188290 with script (null)
>>
>> May 20 09:37:07 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action
>> for page-loaded for device fujitsu:fi-716

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-05-20 Thread Wilhelm

Hi Greg,

please

1) post your scabd config files
2) provide scanbd version information

I see a page-load event with no script defined - looks strange.

You said that there wasn't any paper load: so the page-load event get
fired without any paper load action? More strange.

3) Can please give the full log from scanbd startup till crash.

Does the problem remain with only one scanner?


Am 20.05.2015 um 16:49 schrieb Greg Kontos:
> Hello,
> 
>  
> 
> I’m running scanbd on a debian machine with version 1.0.25 of the
> sane-backend.  I installed scanbd using apt-get, sane-backend was
> compiled from a git clone.  I’m using two fujitsu fi-7160 scanners in my
> setup.  The problem: If there is no paper loaded in at least one
> scanner, scanbd.service will exit the main process and abort.  This
> failure will at a variety of times depending on the circumstances.  It
> will happen during startup of the machine.  It will also happen after a
> few minutes after a scan process is complete.  This post-scan behavior
> is not 100% replicable. 
> 
>  
> 
> The following is /var/log/syslog after a system restart.  : (I can
> provide a more detailed log if that will be helpful)
> 
>  
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Paths.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Paths.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Timers.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Timers.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Sockets.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Sockets.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Basic System.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Basic System.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Default.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Default.
> 
> May 20 09:36:40 hp6300pro-23 systemd[1151]: Startup finished in 4ms.
> 
> May 20 09:37:06 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action
> for page-loaded for device fujitsu:fi-7160:188290 with script (null)
> 
> May 20 09:37:07 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action
> for page-loaded for device fujitsu:fi-7160:187984 with script (null)
> 
> May 20 09:40:13 hp6300pro-23 scanbd[542]: scanbd: sane.c:852: sane_poll:
> Assertion `st->triggered_option < st->num_of_options_with_scripts' failed.
> 
> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: dbus match
> type='signal',interface='org.freedesktop.Hal.Manager'
> 
> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
> action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
> 
> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
> action for page-loaded for device fujitsu:fi-7160:187984 with script (null)
> 
> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
> action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
> 
> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
> action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
> 
> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
> action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
> 
> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
> action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
> 
> May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
> action for page-loaded for device fujitsu:fi-7160:187984 with script (null)
> 
> May 20 09:40:13 hp6300pro-23 systemd[1]: scanbd.service: main process
> exited, code=killed, status=6/ABRT
> 
> May 20 09:40:13 hp6300pro-23 systemd[1]: Unit scanbd.service entered
> failed state.
> 
>  
> 
> It may be worth noting that there was no paper loaded in the scanners
> when this log file was created.  Also, after the service exits, the
> scanners can both be found using scanimage –L.
> 
>  
> 
> Currently I’ve found a work around : If a piece of paper is kept loaded
> in the scanners, the process starts properly after boot and seems to
> stay active.  Should my use case work with scanbd?  Does anyone know of
> a better work around?  Perhaps there is an option or setting that I have
> overlooked?  Thank you for any help with this issue.
> 
>  
> 
> Thanks,
> G Kontos
> 
> 
> 
> Greg Kontos
> LIMS Integration Specialist
> 
> Innovative Diagnostic Laboratory
> 8751 Park Central Drive, Suite 200
> Richmond, VA 23227
> Phone: (804) 261-3340 ext.1846
> Cell Phone:
> Fax: (804) 515-7291
> gkon...@myinnovativelab.com 
> 
> Visit our website: www.myinnovativelab.com 
> 
> 
> 
> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents,
> files or previous e-mail messages attached to it contain confidential
> and/or privileged information meant for the listed recipient(s) only.
> You may not

[sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-05-20 Thread Greg Kontos

Hello,

I’m running scanbd on a debian machine with version 1.0.25 of the sane-backend. 
 I installed scanbd using apt-get, sane-backend was compiled from a git clone.  
I’m using two fujitsu fi-7160 scanners in my setup.  The problem: If there is 
no paper loaded in at least one scanner, scanbd.service will exit the main 
process and abort.  This failure will at a variety of times depending on the 
circumstances.  It will happen during startup of the machine.  It will also 
happen after a few minutes after a scan process is complete.  This post-scan 
behavior is not 100% replicable.

The following is /var/log/syslog after a system restart.  : (I can provide a 
more detailed log if that will be helpful)

May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Paths.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Paths.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Timers.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Timers.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Sockets.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Sockets.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Basic System.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Basic System.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Default.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Default.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Startup finished in 4ms.
May 20 09:37:06 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:37:07 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:187984 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: scanbd: sane.c:852: sane_poll: 
Assertion `st->triggered_option < st->num_of_options_with_scripts' failed.
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: dbus match 
type='signal',interface='org.freedesktop.Hal.Manager'
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:187984 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:187984 with script (null)
May 20 09:40:13 hp6300pro-23 systemd[1]: scanbd.service: main process exited, 
code=killed, status=6/ABRT
May 20 09:40:13 hp6300pro-23 systemd[1]: Unit scanbd.service entered failed 
state.

It may be worth noting that there was no paper loaded in the scanners when this 
log file was created.  Also, after the service exits, the scanners can both be 
found using scanimage –L.

Currently I’ve found a work around : If a piece of paper is kept loaded in the 
scanners, the process starts properly after boot and seems to stay active.  
Should my use case work with scanbd?  Does anyone know of a better work around? 
 Perhaps there is an option or setting that I have overlooked?  Thank you for 
any help with this issue.

Thanks,
G Kontos


Greg Kontos
LIMS Integration Specialist

Innovative Diagnostic Laboratory
8751 Park Central Drive, Suite 200
Richmond, VA 23227
Phone: (804) 261-3340 ext.1846
Cell Phone:
Fax: (804) 515-7291
gkon...@myinnovativelab.com

Visit our website: www.myinnovativelab.com

[cid:image4ae1b1.PNG@323451c5.4da480a6]

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
previous e-mail messages attached to it contain confidential and/or privileged 
information meant for the listed recipient(s) only. You may not distribute or 
share this correspondence without written authorization from the above author.

If you are not the intended recipient, or a person responsible for delivering 
it to the intended recipient, you are hereby notified that any disclosure, 
copying, distribution or use of any of the information contained in or attached 
to this transmission is STRICTLY PROHIBITED. If you have received this 
transmission in error, please immediately notify me by reply e-mail and destroy 
the original transmission and its attachments without saving them in any manner.



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sane-devel mailing list: sane-devel@lists.alioth.debian.org
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Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

[sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

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