Hi*,* Hope you are doing well.
I am *Deepak* from *Tekshapers Software Solutions*. I am looking for a *Banking Systems Administrator (Troy, Michigan) (Hybrid).*Please go through the below job description and let me know if you are available. Thanks *Role: Banking Systems Administrator * *Location: (Troy, Michigan) (Hybrid)* *Client: **Financial Services* *Skills & Job Responsibilities:* Systems Administrator provides day-to-day management for various banking systems, online and mobile banking applications. 50% System Administration and Monitoring, 30% Project Delivery and System Analysis, 20% Handles Escalated Helpdesk Support Issues *Experience Level 5-10 years* *REQUIRED EXPERIENCS:* 1. *Banking industry experience (5+ years)* 2. *Systems Administration for various banking systems, online and mobile banking applications* 3. *Project delivery and Systems analysis- Process re-engineering, systems solutions, application integration, etc.* 4. *Handling high-level escalated systems and software issues, etc.* *Skills & Job Responsibilities* Provides day-to-day management for various banking systems. This role will provide support for analysis, implementation, testing and configuration for online and mobile banking applications. This position will include after hours or weekend support. • *50% System Administration and Monitoring* • Provides software support through upgrading, patching, trouble shooting, and installation. • Maintain a working knowledge of all systems utilized by team. • Perform testing and monitor for quality assurance. • Coordinates product installations with an implementation schedule. • Provides technical and product support to product owners and bank personnel. • Responsible for documenting, tracking and reporting on all outstanding vendor issues • Identify trends and patterns of outstanding issues, reporting to the vendor and/or various teams as necessary. *• 30% Project Delivery and System Analysis* • Provide operational expertise on process re-engineering initiatives and projects with third party vendors. • Work with various internal business partners to understand and design system solutions online and mobile banking needs. • Partner with various affiliates to understand, document, and design system solutions that provide straight through processing. • Ensure application configuration integrates with new processes and system interface designs that are part of enterprise initiatives. • Participate as a system SME in project related meetings. • *20% - Handles Escalated Helpdesk Support Issues* • Responsible for analyzing non-routine problem-solving inquiries that are highly technical in nature. • Troubleshoot and resolve software and connectivity problems, including user access and component configuration. • Provides solutions for escalated software related issues. • Escalates incidents in a timely manner and involves appropriate personnel as required. • Independently diagnose and resolve complex problems or requests. • Accurately assesses the reported situation and provides detailed statistics in a timely manner. *Thanks & Regards* *Deepak Chandani* *Executive- Talent Acquisition * *dee...@tekshapers.com <dee...@tekshapers.com>* *12483068427* *Tekshapers Inc* *1441 E. Maple Rd, Suite # 301, Troy, MI 48083 * *WMBE Certified | E-Verified Company | ISO 9001:2008* linkedin.com/in/deepak-chandani-845a71227 <https://www.linkedin.com/in/deepak-chandani-845a71227?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BVeuYWVt5Rj%2BTnUGAj2zXLg%3D%3D> -- You received this message because you are subscribed to the Google Groups "SAP-Bangalore" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-bangalore+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/sap-bangalore/CA%2BD2gSBn15PkaW%2BDS7CV-jJ95uY_ayjRdQSd02qRmAPAsSiUrQ%40mail.gmail.com.
