*Hello* *Partners,*
*Please send matching profiles to **anil.jha@* <anil.jha@>*metaoption.com
<http://metaoption.com>** or reach me (201)-984-3102.*
*Position: Infrastructure Engineer - Biztalk*
*Location: Honolulu, Hawaii*
*Duration: **Full Time and Contract option is also open.*
*Interview: Phone/Skype*
*Job Description:*
*Job Summary:*
Provides technical leadership for the development, maintenance and support
of complex hardware, software and/or network problems. Defines procedures
for monitoring and evaluates, diagnoses and establishes work plans to
resolve system issues.
Leads multiple projects/systems/issues.
*Duties and Responsibilities:*
Responsible for leading the support of client hardware and software
products. Ensures the reliability of the systems operating or network
environment, and plans the implementation of new IT service enhancements.
Responsibilities include, but may not be limited to, the following:
1. Participates in long-term infrastructure technology strategy and
planning for the organization.
2. Participates in defining architecture and technology standards to
optimize system performance and integrity.
3. Provides consultation to application development teams regarding
infrastructure requirements and provides recommendations for both the
design and action plans for system integration or migration.
4. Provides technical expertise across business functions, understanding
the relationship between the business and the infrastructure technologies
that support the business. Explains infrastructure capabilities.
5. Reviews and makes recommendations requests for IT technology that
deviates from the established architecture and technology standards.
6. Leads project planning and requirements efforts. Recommends and
creates action plans for systems development and/or integration.
7. Leads others in analyzing assigned specifications; codes, tests, and
implements solutions utilizing appropriate software/hardware engineering
processes. Plans and implements major software upgrades and ensures that
change management procedures and methodologies are implemented and
followed.
8. Configures, installs, maintains, and upgrades company's servers,
operating systems and/or network components/systems that support various
applications. Makes decisions on configuration options. Updates
configuration management tools. Documents procedures for performing
configurations.
9. Ensures fixed asset and disposal procedures are adhered to. Designs
and implements equipment replacement plan. Maintains inventory of spare
hardware as appropriate.
10. Determines user needs and incorporates them into design and overall
plan for the architecture of desktop, laptop, mobile devices and servers.
Designs standard image. Designs alternate images as needed. Plans and
schedules the installation and deployment of new images, software/hardware
upgrades and fixes.
11. Defines procedures for user access to LANs, WANs, servers, files and
databases.
12. Sets up and monitors new access and services systems. Determines if
inactive accounts should be deleted. Supervises the installation of system
upgrades and service packs.
13. Monitors service level agreements to ensure that requirements are
met or exceeded. Escalates problems as required based on SLAs. Informs
management as appropriate. Develops client satisfaction metrics and service
procedures with client input.
14. Troubleshoots and diagnoses complex and escalated problems. Designs
the remote support architecture so that team members can investigate and
solve problems remotely. Reviews checklists and scripts. Works with
multiple vendors coordinating solutions between users and product
manufacturers.
15. Updates users on trouble ticket status. Ensures follow-up procedures
are adhered to. Tracks customer satisfaction.
16. Plans and schedules hardware and software repairs and installations.
Coordinates, negotiates and plans repairs with multiple vendors.
17. Reviews tracking log to identify recurring problems. Identifies
training needs to users. Shares knowledge with users, development teams and
support.
18. Evaluates performance problems and determines the required course of
action. Optimizes servers, operating systems and/or network
components/systems as needed. Utilizes modeling software to analyze
capacity and growth. Recommends solutions/improvements. Ensures capacity
and resource planning are performed to specifications.
19. Maintains system security by checking logs for issues such as
attempted intrusion. Reports security issues when appropriate. Installs
security software and installs anti-virus software. Maintains physical
security of servers, other equipment and network.
20. Develops and implements contingency plans including reliable backup
and restore procedures. Designs backup and recovery infrastructure.
21. Leads system integration testing of operating systems, system
utilities, network component/systems, hardware upgrades, as well as new
software and hardware technologies. Develops test plans.
22. Assists in video conferencing activities. Evaluates performance
problems.
23. Identifies the need for major support contracts. Reviews vendor
proposals for new hardware and software. Works with vendors with initial
setups and learns procedures.
24. Researches and evaluates software/hardware products and industry
trends to assist in project development and operational support activities.
Participates in Technical Review Committee (TRC) to ensure enterprise-wide
standardization.
25. Defines staff schedules and prioritizes work. Provides after
business hours support, as needed.
26. Mentors less experienced staff.
27. Analyzes production storage usage and recommends modifications as
appropriate (storage).
28. Assists with storage requirements definition and acquisition for
projects (storage).
29. Coordinates and implements storage requests, backup schedules, and
file restoration activities (storage).
30. Plans, schedules and coordinates implementation of storage and
backup solutions (storage).
31. Loads, configures and maintains servers, including assistance with
server requirements definition and implementation for projects (server).
32. Analyzes and troubleshoots server problems and issues (server).
33. Plans, schedules and coordinates implementation of server upgrades,
patches, and tools (server).
34. Performs system administration functions required for daily
operations (server).
*Minimum Qualifications:*
1. Bachelor's degree or technical institute degree/certificate or
equivalent work experience. May substitute a higher level degree,
specialized training, certification and less work experience.
2. Typically requires 5-7 years of relevant information technology work
experience.
3. Requires a high level of expertise in multiple system environments.
4. Experience in leading teams.
5. 5 to 10 years of experience as a BizTalk or Senior BizTalk
Administrator with responsibilities that include:
- BizTalk 2010 and 2013 infrastructure architecting, engineering,
installation, configuration, upgrading, patching and diagnostics
of BizTalk
Farms, BizTalk Hosts, BizTalk Host Instances, BizTalk Adapters
and related
technologies.
- Able to perform level 1 to level 3 administration and support of
BizTalk environments, configuration, reliability, availability,
performance
and function including automated and ongoing monitoring, alerting and
resolution methods as appropriate.
- Proficient at maintenance of BizTalk Groups, Security and SSO,
Disaster Recovery, Deploying and Managing BizTalk Applications, Business
Rules Engine (BRE), Business Activity Monitoring (BAM), Change Management
for BizTalk, The Performance Lab, Performance Optimization, System Center
Operations Manager (SCOM), BizTalk Database Administration, Enterprise
Service Bus, IIS Administration, Build and Support Documentation for all
BizTalk Environments, Troubleshooting and Third-Party Tools.”
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