Hi,
Title: Software Engineer Duration: 2+ months Location: Eagan, MN Pay: BEST POSSIBLE MUST BE LOCAL TO EAGAN,MN PRIMARY OBJECTIVES Responsible for developing various solutions that support the Service Management processes within TRP. To a lesser extent, configuring, integrating, managing and supporting the TRP enterprise service management ticketing and workflow application and associated technologies. Also provide consulting to users and groups to improve tool functionality and organizational workflow. MAJOR AREAS OF ACCOUNTABILITY Perform design and architectural activities to allow for development of the most effective solution for a given situation. Includes creating drawings, diagrams, project plans or other supporting documentation as needed to communicate and assist in analysis and deployment. Also includes knowledge of deployed and upcoming PIIRS supported technologies, initiating communication, recommending design specifications and proposing implementation plans. (40%) Troubleshoot and tune the application, databases and system monitors as needed to overcome or prevent disruptions or improve performance. Includes analyzing errors and system information (with other support groups as needed), executing system utilities, developing and implementing automation or performing configuration modifications for resolution. (15%) Manage small to mid-size projects. Includes determining project requirements, financial analysis, establishing timelines, managing individual and team cooperation, overcoming obstacles, communicating status to stakeholders and delivering the final product. (10%) Consult with customers to define usage requirements and recommend potential solutions or work arounds, in accordance with established PIIRS Service Management principles and tool capabilities. (10%) Test, implement, configure and tune add-on products supported by the group. (5%) Work with other Technical Services groups to assist in the design and/or support of the application, its related databases, servers, storage, system monitors and integration with supporting infrastructure. (5%) Research and recommend existing and new technologies and relevant best practice implementations. This includes involvement with proof of concept testing, supporting documentation, etc. (5%) Prepare and present analyses, reports, presentations or demonstrations to various audiences for communication or promotional purposes. (5%) Perform application administrative functions to maintain user and group access and security policies. RESPONSIBILITY FOR WORK OF OTHERS - Serve as a project coordinator and/or lead for complex projects - Provide mentoring and training of less experienced staff - May provide input in the hiring process (interviews, screen resumes, etc.) FINANCIAL RESONSIBILITY: Responsible for providing financial information, cost analysis and business cases at a project level as requested.. Education Prefer 4 year (Bachelor's) Degree in a technology related field After hours support Must be able to provide after hours and weekend application support and maintenance through a rotating pager among team members Knowledge and Skills Demonstrated automation skills in current programming or workflow technologies (ASP, Java script, C++, C#, SQL, etc.) Demonstrated ability to work on multiple platforms (Windows 2000/2003 server, databases, etc.) Ability to work in a fast paced challenging team environment Strong ability to effectively recognize, research and analyze new technologies Ability to set and communicate deadlines Capacity to build and maintain project plans Organized and creative critical thinking and problem solving skills Ability to handle multiple complex projects simultaneously and to adapt to changing priorities Experience in modifying and supporting complex, high performance and highly available systems Ability to determine project budgets, schedules, and resource requirements Knowledge of ServiceCenter software Knowledge of service management principles in an enterprise level environment Excellent written and verbal communications with a strong customer service focus Previous Experience 4+ years in Software Development Working experience in the following platforms: Windows Server 2000/2003 and SQL Demonstrated experience in building and maintaining relationships across technical and business teams Thanks and Regards, Amrutha Aim Computer Consulting N. Laurel Park Drive, Suite #513, Livonia, MI-48152 734-591-3562 Extn.1+167 Fax: 734-418-2603 <mailto:amru...@aim-cc.com> amru...@aim-cc.com Yahoo: <mailto:amrutha.ai...@yahoo.com> amrutha.ai...@yahoo.com <http://www.aim-cc.com/> www.aim-cc.com Note: This is not an unsolicited mail. If you are not interested in receiving our e-mails then please click "Remove" --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To post to this group, send email to sap-basis@googlegroups.com To unsubscribe from this group, send email to sap-basis+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/sap-basis -~----------~----~----~----~------~----~------~--~---
