*Location: San Francisco, CA or Charlotte, North Carolina* *Duration: 6+*
*Interview mode: Phone then F2F * *As a Senior Interaction Designer in the Customer Experience group, you will help shape the user experience strategy by leading project teams and managing customer experience activities for the BANK's online properties and digital channels. * *As part of the discovery and design process you will: * •Act as a key player in the strategic design process of projects, assuming responsibility for the overall Customer Experience strategy and execution. •Collaborate with program, product, and project managers to gather requirements and integrate business objectives and technical constraints with customer needs. •Collaborate and lead team of interaction designers, information architects, content strategists, and researchers to define the customer experience using the appropriate user centered design techniques and methods. •Determine and recommend the appropriate user-centered design methods, tools, deliverables, and milestones in order to design optimal solutions considering tablet, mobile, and desktop. Some of the methods include the development of scenarios, customer journey maps, service design blueprints, navigational structures, sitemaps, user flows, screen designs, interaction models, functional templates and prototypes. •Represent the main point of contact with clients and partners, escalating and resolving issues as necessary for both projects and larger platform initiatives. •Ensure that solutions follow internal standards as well as industry best practices. *Requirements: * *•5-7 years of experience with interactive product design, design planning, and/or strategic consulting for Fortune 500 companies or large e-commerce sites * *•Bachelor's degree in HCI or equivalent experience with user centered design methods including task analysis and user scenarios * •Proven track record for managing complex projects within larger organizations with a mature user centered design methodology •Excellent leadership, communication, problem-solving, facilitation, presentation, and engagement management skills *•Deep understanding of HTML, XML, CSS, JavaScript * •Banking or financial services background strongly preferred but not necessary *Portfolio requirements: * Candidate should be prepared to show design samples and interim deliverables including but not limited to: design briefs, strategy recommendations, sitemaps, task flows, detailed wireframes, interaction flows, mockups, annotated screen specifications, etc. Thanks Regards *Swami A* Technical Recruiter *Ennovace Inc* Ph: 214-541-9378 F: 972-262-9006 sw...@ennovace.com www.ennovace.com 1801 S O'connor Rd Irving TX 75061 In my absence please contact Steven at ste...@ennovace.com (214-541-9081) Disclaimer: We respect your Online Privacy. This e-mail message, including any attachments, is for the sole use of the intendedrecipient(s) and may contain confidential and privileged information.Any unauthorized review, use,disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at rem...@ennovace.com and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience. Thank you Regards *Swami A *Sr. Marketer Ennovace Inc Ph: 214.541.9378 F: 724.264.5637 sw...@ennovace.com www.ennovace.com 1801 S O'connor Rd Irving TX 75061 -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
