Very urgent DIRECT CLIENT Opening.  Please send the resumes at
su...@cncconsulting.com

Job Title: Business Systems Analyst (must be very technical)
Location: Sunnyvale, CA
Duration: 3 Months

2 references

The current Permitting System used by the Community Development Department
(CDD) for the City of Sunnyvale is a custom in-house application originally
built in the 90s using Visual Basic with a SQL Server database backend,
with modular additions since then to meet the minimum specific business
needs of the City.   The legacy system standards for architecture, data
integrity and usability are inadequate and extremely rigid.  Many of the
divisions involved in the permitting and enforcement process do not have an
automated system to track documents and determinations pertaining to the
construction process and enforcement.
The ultimate objective of this endeavor is to implement a commercial
off-the-Shelf (COTS) solution for the business of Community Development
Department to achieve the following benefits:
Implement a modernized Enterprise Land Management system to provide the
citizens with enhanced services both in person and online.
Provide automated and seamless permit processing between the divisions
within CDD.
Enhance functionality offered by the current system and to further develop
and improve business processes, work management and customer service
through automation.
Increase data sharing through efficient systems integrations.
Increase transparency, availability and access to pertinent information by
appropriate users.
Increase and improve performance management and reporting capabilities
through standardized reference data such as Parcel, address and owner
information.
Streamline processes to improve performance metrics while providing
accurate data on all permit and entitlement transactions, improve data
quality, ensure performance accountability, and reduce processing times
Incorporate latest technology advancements to enable adoption of industry
best practices • Prevent data security breaches Services Requested As the
City of Sunnyvale begins the process of replacing its Permitting system, it
seeks to use professional services to assist in mapping the current
Business Processes for the Community Development Department, assist with
the development of a Request for Proposals (RFP) and to facilitate vendor
selection.  The most critical component of this effort comprises of
reviewing existing documentation on current business practices and
processes and providing assistance in preparation of a detailed Business
process Analysis and Mapping which will be used to formulate the City’s
Permitting RFP requirements/specifications.

The first step of the project will be a comprehensive identification and
review of all processes impacted by the Community Development Department.

The main purpose of this effort will be to determine current business
processes; however, a key expectation of this phase is to identify areas
where the City would be better served by changing its processes to fit
“Industry best practices”.  Upon completion of the process-related portion
of this engagement, the next step will be to identify system requirements
including, but not limited to, hardware, software, integration/interfaces
with other systems, and conversion of existing data.  Once requirements are
defined and documented, the service provider will work to identify vendors
who offer products compatible with the City’s requirements.

The Second step of the project includes assisting the project team in
developing the Request for Proposals (RFP), and assisting in the evaluation
of proposal responses.  The consultant will develop suggested scoring
methodologies and cost proposal formats and will participate in the
pre-proposal conference.  As part of this phase, the service provider will
also be responsible for the following:
Attending proposal evaluation meetings
Attending reference check meetings
Assisting staff in developing the agenda for product demonstrations
Providing assistance with proof-of-concept testing
Providing assistance with contract negotiations
Establishing a document repository to support project implementation

Thanks,

Sunny Roy
su...@cncconsulting.com

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