Hello,
Please share your updated resume if you would like to move ahead with the
below position.
Senior Voice Engineer
6+ Months
Irvine, CA*(Only Locals)*
*GC or US Citizens Only!*
Contract to Hire
*This role is moving but the manager will only consider local candidates
He does in person interviews.
Must Haves:
- Call Manager
- UCCX/UCCX Scripting
- Unity
- Cisco Video Conferencing
Job Responsibilities:
Support and maintain the Cisco Phone system Infrastructure at all 25
offices.
Expand the phone system to other remotely connected offices
Implement a new Cisco Video conferencing solution for few conference rooms
at HQ.
Migrate the phone system to a SIP solution
Migrate the phone system from one Active Directory Domain to another.
Part of a team of 8 Engineers (Systems, Network)
What are the top 5-10 responsibilities for this position:
• Configures, tests, deploys, and maintains/upgrades unified
communications/telephony systems.
• Performs adds/moves/changes and performs preventative maintenance on
telephony systems.
• Proactively monitors and resolves potential service interruptions.
• Create SOP’s and Knowledge Base Articles for supported systems.
• Create and maintain end-user training materials and documentation.
• Design and implementation of telephony systems and changes throughout the
organization.
• Project Manages and owns the success or failure of the implementation of
telephony systems.
• Maintains telephone records and procedures and is the responsible owner
for such information/documentation.
• Plans for and designs systems for future growth.
• Perform software upgrades on existing Cisco voice deployments
• Strong troubleshooting experience is a must
• Conduct implementations, conversions, and upgrades in a manner consistent
with Standard Operating Procedures within company maintenance windows;
including change management procedures.
• Performs after-hours Voice infrastructure installation, and maintenance
as required.
• Regular and consistent onsite attendance
Jenny Smith | Sr.Recruiter
jenny.sm...@itbtalent.com | #609-935-3773(Ext.101)
ITBrainiac Inc. | www.itbrainiac.com
116 Village Blvd, Suite 200 - Princeton, NJ 08540
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