*Salesforce.com Administrator with 3 – 5 years of experience for a 6 month+
contract in Danvers, MA*
*Face2Face is MUST*
Salesforce.com systems administration with 3-5 years of experience, web
application, IT support, CRM case mgmt, platform maintenance, experience
supporting, client-server and/or web-based applications and SaaS solutions.
Job description:
The Salesforce.com Systems Administrator is responsible for supporting the
day-to-day operation of our Salesforce.com applicaton. You will be working
with our sales, marketing, technical support and customer service users.
Daily activities will also include resolving technical and functional
support issues, driving new opportunities for functionality, managing data
loads and data quality and training end-users on new features and
functionality. This person will help expand the footprint globally.
Responsibilities:
• Perform all tasks related to the day-to-day operations of a
large implementation of salesforce.com including managing users, creating
and maintaining custom objects and fields, handling bulk data migration,
maintenance of page layouts, and installation and support of app exchange
applications.
• Manage a fast-paced queue of support requests, driving all
issues to resolution with a strong focus on customer satisfaction and
efficient task execution.
• Maintain and demonstrate 100% compliance will all written
policies and change management controls.
• Represent the CRM team in project meetings for new
applications and solutions, communicate support requirements
• Assist in the configuration and maintenance of “sandbox”
environments to facilitate success development and QA testing of new
on-demand features and functionality
• Assist in Release Management tasks required to promote tested
functionality from sandbox into a production environment
Required Skills/Experience:
• 3-5 years experience in Web Application or IT Support with
proven ability to support customers with diverse requirements
• Previous Salesforce.com administration experience for minimum
100-seat environment handling all aspects of CRM, case management and
platform maintenance highly desirable
• Demonstrated technical aptitude for, and experience
supporting, client-server and/or web-based applications and SaaS solutions
• Excellent project management skills with ability to juggle
multiple projects/tasks across various user groups.
• Understanding of business processes and ability to translate
business requirements into application functionality
• Must be a go-getter and salesforce.com enthusiast who thrives
on working in fast-paced environment
• Strong team player with service-oriented attitude and
customer focus.
• Excellent written and verbal communication
• Saleforce.com Certifications
• Flexibility with regard to international/global travel and an
intercultural communication competence to develop IT tools used globally.
Desired Skills:
• Demonstrated understanding of Salesforce.com platform and
services including SFA, Case Management, Partner/Community Management,
Force.com, Marketing, Service & Support, Visual Force and/or AppExchange
• Experience in CRM or a related industry
• Familiarity with Change and Release Management processes
• Experience supporting or developing SQL, XML and/or
Java/Javascript
• Experience with enterprise integration tools such and APIs
• Experience with SOA and Oracle Enterprise Solutions
*P.S – We have a cool referral policy. Look at the bottom of the mail to
find out more*
*Kuldeep Yadav {KD}*
*Sr. Recruiter - Lead*
*Net**2**Source Inc.*
*kuldeep.ya...@net2source.com <kuldeep.ya...@net2source.com>*
*Gtalk&Yahoo::** kd.intime*
*Direct ::2014792783*
*Tel: (201) 340.8700 x 4**52**|*
*Fax: (201) 221 8131*
*Address: 15 Exchange Place, Suite # 500, Jersey City, NJ - 07302*
*Website:* www.net2source.com
*Microsoft Gold Certified Partner **|** Cisco Certified Premier Partner **|**
Oracle Gold Partner** | **IBM Business Partner** | **ISO 9001:2008
Certified Company** | **NASSCOM Certified Company **| **E-Verified*
Note: Under Bill s.1618 Title III passed by the 105th U.S. Congress this
mail cannot be considered Spam as long as we include contact information
and a remove link for removal from our mailing list. To be removed from our
mailing list reply with "remove" and include your "original email
address/addresses" in the subject heading. Include complete
address/addresses and/or domain to be removed. We will immediately update
it accordingly. We apologize for the inconvenience if any caused.
*We Offer a Referral of upto $500 for any consultant that you refer us that
gets placed on a project via Net2Source .*
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