Hello, Please find the requirement below and send resumes to aagra...@markcomglobal.com
Service Continuity Application Support Analyst Location: WA Duration: 6 months with possible extension Phone interview This role will support several process areas, including IT Service Continuity Management, Incident Management and Availability Management. -IT Service Continuity – Continuity/DR plan creation and maintenance, failover architecture and monitoring. -Incident Management – Incident lifecycle breakdowns, D2R3 analysis, incident mitigation processes. -Availability Management- Service failure analysis, process based root cause investigation - looking for process gaps that create availability issues. • 5 + years working on one or more process disciplines – IT Service Continuity Mgmt, Incident Mgmt and Problem Mgmt • 2 + years working with Availability Mgmt disciplines • 6 + years IT operational experience. • Prior experience is large, fast moving multiplatform environment. • Prior experience in Windows and/or UNIX administration. • Prior experience supporting applications and systems. • ITIL certification and/or understanding of ITIL concepts. Regards, A. Agrawal *Markcom LLC*** Phone: 609-606-2749 aagra...@markcomglobal.com *P** **Please consider the environment and do not print this email unless absolutely necessary. Markcom LLC encourages* -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To post to this group, send email to sap-vendor@googlegroups.com. To unsubscribe from this group, send email to sap-vendor+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/sap-vendor?hl=en.
